Call Centre Manager - Goal Consult
Customer Service Jobs In Ghana 2024Jobs In Accra 2024
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Goal Consult is in search of a talented and motivated individual for the post of Call Centre Manager in one of our offices in Accra, Ghana.
REQUIREMENTS
- HND or 1st Degree Holder
- Excellent Communication Skills
- Minimum of 2 years Experience in Call Centre Management
- Ability to multitask and remain calm under pressure
- Strong coaching and leadership Skills
- Proficiency with necessary Technology including Software Applications
- Polite and Professional Phone Voice
- Able to Hire, Train, Coach and lead Call Centre Representatives
- Assisting other Management team members in identifying trends and establishing Call Center goals
- Other Administrative Duties
HOW TO APPLY
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