Success For People Microfinance Customer Service Jobs in Accra
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Job Summary
A microfinance institution is seeking a professional, organized, and customer-focused Customer Service & Administrative Officer to support the smooth running of the Company's office. The successful candidate will manage reception duties, coordinate procurement, and provide general administrative support.
Key Responsibilities
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Receive and welcome guests, clients, and visitors professionally.
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Manage incoming calls, enquiries, correspondence, and deliveries.
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Maintain a professional and organized reception area.
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Coordinate the procurement of office supplies, stationery, refreshments, and other approved items.
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Obtain quotations, liaise with suppliers, and follow up on deliveries.
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Maintain proper procurement, stock, and administrative records.
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Provide general administrative support to Management and staff.
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Assist with meetings, events, staff activities, and other office arrangements.
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Coordinate office maintenance, repairs, cleaning, and other service providers.
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Ensure the office is adequately supplied and properly maintained.
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Perform other administrative duties assigned by Management.
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Requirements
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HND or Bachelor's Degree in Business Administration, Procurement, Management, Customer Service, or a related field.
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Previous experience in administration, reception, procurement, or customer service is an advantage.
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Good communication and interpersonal skills.
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Strong organizational and multitasking abilities.
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Good knowledge of Microsoft Office.
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Professional appearance, positive attitude, and excellent customer service skills.
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High level of integrity, confidentiality, and attention to detail.
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