Skynet Express Customer Service Jobs in Tamale, Northern Region
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We’re seeking dynamic and self-motivated individuals to join our team as Customer Service Executive at our Tamale Branch. If you’re passionate about delivering excellent customer experiences, providing timely support, and building strong customer relationships, we’d love to hear from you!
Key Responsibilities
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Regulate access of the public into the office.
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Respond to enquiries from walk-in customers.
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Ensure the branch has enough resources i.e. stationeries to support its operations.
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Monitor to ensure that pickups are done on time.
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Generate waybill for retail customers.
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Reconcile all retail transactions and provide report on all outstanding retail transaction.
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Ensure all customer funds are collected and remitted immediately after deliveries by collaborating with the account officer.
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Qualifications & Experience
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High National Diploma /Bachelors’ Degree in Management or any social science discipline.
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Minimum of 1-2years of experience in customer service
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Experience in the Logistics or Courier Sector will be a plus.
Skills & Competencies
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Good team player
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Critical thinking
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Problem-solving skills
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Good interpersonal skills
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Time management Skills
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IT skills
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