Jobs In Ghana 2021
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Responsible for providing outstanding customer service and assistance to customers, dispatch and drivers.
- Provide excellent customer service to existing and potential customers.
- Commit to provide excellent customer service.
- Respond to incoming customer and contractor calls, emails and social media interactions.
- Enter and book orders into our systems.
- Responsible for pickup, on-demand transport and deliveries
- Keep records of customer interactions, process customer accounts and file documents within our customer database.
- Help promote the company’s services by enhancing customer satisfaction and encouraging repeat business.
- Help train and orient new customer service representatives as needed.
- Help promote positive office environment by having a motivated, friendly and professional attitude.
- Other duties assigned.
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- Minimum of first degree or HND.
- Minimum of 2 years experience in customer service in express business, logistics or courier service.
- Strong problem-solving and organizational skills to resolve issues efficiently.
- Strong computer skills particularly Microsoft office.
- Ability to fit in a multicultural work environment.
How To Apply
Interested applicants should:
- Do not pay any fee to any Recruiter.
- The Recruiter may amend, delete or expire jobs at any time without notification.
- The Recruiter reserves the right not to proceed with filling the position.
- An application will not in itself entitle the applicant to an interview.