Vodafone Ghana Customer Service Jobs in Accra
✅ Job Alerts Activated
You'll now receive future job opportunities instantly.
Thinking about applying?
Before you submit your application, take a moment to go through all the details carefully.
Scroll down to read the full job description, including responsibilities, requirements, and benefits — and see if it’s the right fit for you.
Full Job Description - Read Carefully
Role purpose
- To survey, install, provide and maintain Fixed Voice and Broadband Last-mile connectivity (via Copper, Radio and Fibre) to customers.
Key accountabilities
- Ensure works that are covered by Service Orders and issued through Schedule Controllers are carried out at the customers’ premises.
- Testing and configuration of Line-drivers, modems, routers and other Customer-End-Equipment
- Ensure Network/Data records are updated on job completion.
- Utilize the provision by the Schedule Controller for assistance where additional manning is required to accomplish a task.
- Work across Vodafone to achieve the best outcome for customers, employees and shareholders
- Pursue Vodafone’s interests and goals beyond the benefit to our own function or market and leverage the benefits of being one company
- Strict adherence to all Vodafone Health and Safety regulations
- To comply with the SA Customer Service Engineers’ Job standards and behaviours
Core Competencies
- Degree in Electrical/Electronic Engineering or its equivalent
- 3 – 5 years Telecoms or IT Industry Experience Engineering or its equivalent
- Hand-on experience on IP Networks and infrastructure
- Experience in the design and/or implementations of the last-mile of Lease-lines, WAN and data services
- Working and understanding of IP/MPLS VPN technologies and basic PABX Configuration
- Must have clean driving record, and possess valid driving incense
👉 STOP: Ready to Apply?
Don't miss out on this opportunity! Carefully review the job details one last time. Once you're ready, scroll down to the bottom of this page to access the How to apply button.
Hurry—applications for this cycle are closing soon!← View More Customer Service Jobs
✅ Customer Service Executive: Female - Eve Asa Company Limited