Job Vacancy For Product Manager, Mortgage - March 2019

Designation : Product Manager, Mortgage reporting to the Head of New Business

Branch:  Head Office

Start Date: Immediately

Job Description

The Manager for the Mortgage product has the following key responsibilities:

• Responsible for the design. packaging and implementation Of the Mortgage product
• Responsible for conducting market research. analysing competitors' products, features, pricing and other information, for presentation to the Head of New business:
• Responsible for the development of Product Specifications, Policies, Procedures and Contracts for the Mortgage product;
• Responsible for the registration and discharge of mortgages, to reflect the interest and rights of the business in collateral properties provided my clients;
• Responsible for ensuring a collection rate of 95% for the mortgage product;
• Responsible for assisting the Head of New Business to recruit the right calibre of staff required for the mortgage business;
• Responsible for coordinating marketing, sales and support activities for the business: supply and including the design, distribution of marketing materials to sales staff;
• Responsible for the maintenance of excellent relationships between the business and its clients;
• Responsible for ensuring the maintenance of excellent working relationship between the mortgage business and all other departments in the institution; such that the interest of the business is paramount ot all times;
  
• Responsible for the training of personnel of the Mortgage Department to ensure their knowledge is always at the cutting edge of the mortgage business in Ghana;
  
• Responsible for managing the performance of sales staff in the department: ensuring that agreed rewards or sanctions are administered;
  
• Responsible for ensuring the achievement and maintenance of portfolio quality targets and adherence to agreed Compliance standards;
  
• Responsible for managing the relationships between the company and vendors specific to the Mortgage Product.
  
• Responsible for any other task that would be assigned by the Head of New Business or management.
  

Knowledge, Skills and Abilities Required:

• Minimum of a Bachelor's degree is required.
  
• Must have worked in a financial institution and held a similar position for at least three years, with direct responsibility of Mortgage product design and implementation.
  
• This position requires good written, oral and reading communication skills in order to accurately obtain, interpret and transcribe a variety of communications, instructions and policies. 
• Proficiency with Microsoft Office for Windows (Outlook, Word, ond Excel) is a most.
  
• This position requires excellent interpersonal skills, ability to think out of the box and the flexibility to interact with all levels of personnel.
  
• Must be focused, organised and able to meet deadlines
• Must take pride in delivering quality every time.
  
• Has experience in supervisory/ management responsibilities on Mortgage related projects.
  
• Excellent knowledge of the Ghanaian small business climate and preferences.
  

Skills / Attributes

• Analytical and hard working
• Self-starter
  
• Excellent communication and interpersonal skills
  
• Ability to work with remote teams in Ghana and the Group office in South Africa
  
• Sales target driven and good sales skills
• Ability to manage high level relationships as well as implement operational processes
  
• Team spirit is essential.