Process & Plant Automation Ghana Administrative/Secretarial Jobs in Accra
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Are you passionate about delivering exceptional customer service, creating positive first impressions, and providing efficient administrative support? Join our dynamic team as a Front Desk Executive and play a key role in ensuring a welcoming, professional, and seamless experience for our clients, visitors, and employees.
ABOUT THE ROLE
The Front Desk Executive is responsible for greeting visitors and making them feel welcome and providing administrative and clerical assistance. S/He reports to the HR and Administration Manager.
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FUNCTIONAL DUTIES AND RESPONSIBILITIES
1. Greet and receive visitors and phone calls
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Answer all incoming calls and handle caller’s inquiries whenever possible
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Re-direct calls as appropriate and take adequate messages when required
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Greet, assist and/or direct all visitors
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Ensure all telephone lines are working
2. Provide administrative support
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Mail management and tracking; Sign for and distribute /FedEx/DHL/EMS and similarly delivered packages
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Manage dispatch of goods and materials to customers and work sites
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Assist in providing lunch for staff and trainees
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Keep employee logging system and Ex-gratia / allowances book
3. Assist with debt collection and Invoice tracking
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Record and dispatch outgoing invoices
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Receive and record all incoming invoices
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Make follow –ups on due invoices
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Receive and process all incoming cheques
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Dispatch outgoing cheques
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Maintain invoice tracking and debt collection tool
4. Keeping the reception in impeccable condition always
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Ensure cleaning is done well daily
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Ensure that water is always available to all visitors
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Keep and maintain seats for visitors
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Keep a warm smile and personality for visitors
5. Schedule and Coordinate delivery of goods to clients and project sites
OHSE RESPONSIBILITIES
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Knowledge of and adherence to all TAGG’s OHS&E procedures
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Follow all safe work procedures, rules, and instructions
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Risk Assessment
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Hazard identification and reporting
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Knowledge of the safe use of all tools and equipment as applicable
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WHAT WE ARE LOOKING FOR
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Diploma or Bachelor's degree in Business Administration, Office Management, Human Resource Management, or a related field.
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3-5 years of relevant experience as a Front Desk Executive
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Knowledge of office administrative procedures and customer service
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Ability to maintain a high level of confidentiality
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Excellent interpersonal skills & warm personality
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Excellent communication skills (written & verbal)
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Computer skills including the ability to operate spreadsheet and word- processing programs
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Possess cultural awareness and sensitivity
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Demonstrate sound work ethic.
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