SportyBet Group Job Vacancy For Head Of Customer Success
Customer Service Jobs In Ghana 2024Jobs In Accra 2024
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
SportyBet Group is an international sports entertainment company with licensed sports betting, gaming and media operations across a number of emerging markets with a particular focus on Africa.
SportyBet Ghana is looking for a dynamic, hard-working and experienced Head of Customer Success with a passion for sports, technology and customer experience, looking to join our growing team in Accra with the following skills:-
– Be able to monitor, analyze and enhance our omni-channel customer service offering (livechat, phone, email, social)
– Take initiative to build, train and manage a large team
– Great communication and teamwork
– Advanced competency with MS Excel
– Experience with ZenDesk, Salesforce or other Customer Service & CRM Platforms
– Be able to understand and communicate users’ needs and desires via data-driven analysis of their feedback
– Have an ambitious outlook with a desire to continuously learn and grow as an individual and professional
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