Employment Solutions Customer Service Jobs in Tema
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Job Description:
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines and policies
Qualification Required & Experience
• Applicants must have an HND or degree as well as 4 years work experience.
Salary: 1400 – 1600
Location: Tema
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