Sandvik Engineering Jobs in Kumasi
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Purpose of job:
The Product Support Supervisor will supervise Sandvik fleets service and maintenance as well as the Parts/tool store and drive cost efficiencies and capital profit through good leadership, strong customer relations, and best practice Safety, Health, and Environment effectiveness.
Key Responsibilities Include
- Providing OEM product support to customers through the establishment of effective management systems.
- Managing effective cost budget by initiating cost reduction measures whiles maintaining quality and environmentally safe and healthy practices.
- Developing and administering effective maintenance practices that will ensure fleet availability and reliability per contract terms.
- Taking responsibility for Environment, Health & Safety performance, and management.
- Managing all customer and stakeholder relationships.
- Ensuring continuous improvement initiatives to promote Sandvik's business image and related product and service offerings.
- Ensuring the personal and career development of team members.
- Adhering to all Sandvik policies and procedures, especially the SHEQ policies.
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Qualifications
- Degree-qualified engineer or good trade background with relevant equipment technical and managerial experience. Qualification in Project Management would be an advantage.
- Minimum of 5 years’ experience in a similar role.
- Experience in maintaining Surface products, ability to manage parts stores, and overseeing all technical maintenance scope of work aimed at delivering best-practice maintenance service support. This job requires close cooperation with customers’ projects and operational organizations.
- Extensive Mechanical/Electrical Engineering knowledge. Strong business sense and EHS focus.
- Strong communication, interpersonal, and people management skills are essential.
- Proficiency in the use of spreadsheets and other MS Office applications.
- Willingness to travel and work in remote locations for extended periods is essential.
- Proficiency in Maintenance Management practices.
- Ability to work as a member of a multidisciplinary and guide members of the team.
Reporting Relationship: Service Manager-Surface
Why You’ll Love Working with Us
At Sandvik, we’re invested in more than just your day-to-day responsibilities—we care deeply about your growth, well-being, and overall experience. When you join our team, you can look forward to:
- Great Pay & Benefits: We offer a competitive salary and a comprehensive benefits package including health insurance, career development plans, employee assistance programs and more.
- Work-Life Balance: We recognize the importance of life outside of work. Our flexible wellness programs, and parental leave options help you care for yourself and your family.
- A Supportive, Collaborative Team: At Sandvik, collaboration is key. Collaboration is at the heart of our culture. You’ll work in a dynamic environment that values creativity, open communication, and the contributions of every team member.
- Growth Opportunities: We’re dedicated to your professional development, offering leadership programs, learning resources, and clear paths for career advancement.
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