Plato Consult Limited Engineering Jobs in Accra
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JOB PURPOSE
The successful candidate shall survey, install, provide, and maintain Fixed Voice and Broadband Last-mile connectivity (via Copper and Fibre) and in some instances radio connectivity to customers.
The role reports to the Senior Customer Service Engineer.
ROLE SPECIFIC
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Ensures only work that are covered by Service Orders and issued through by Schedule Controllers are carried out at the customers premises.
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Sets off to customers’ premises only after confirmation with the customer of their availability.
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Tests and configures of Line-drivers, modems, routers and other customer-end equipment.
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Uses a device to access the Job Manager for all field work to cover allocated jobs by schedule controllers for all Surveys, Installations, and Repair jobs and maintains high quality of workmanship standards whilst being efficient and cost-effective.
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Updates job status with relevant resolution codes and gets customer sign-off at all times and ensures all work is carried out in compliance with the Organisation’s safety requirements.
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Ensures Network/Data records are updated on job completion.
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MINIMUM QUALIFICATION
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Electronics & Electrical Engineering Part II or its equivalent.
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Extensive knowledge in telecommunication network architecture.
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Hand-on experience on IP Networks and infrastructure.
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Experience in the design and/or implementation of the last-mile of Lease-lines, WAN and data services.
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Working and understanding of IP/MPLS VPN technologies.
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Basic PABX Configuration.
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CCNA is an added advantage.
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Point to point and point to multipoint connectivity is an added advantage.
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Basic IT skills.
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Must have clean driving record, possess a valid driver’s license and demonstrated ability to drive.
PERSON SPECIFIC
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Excellent communication skills
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Problem-solving and critical thinking skills
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Ability to work effectively in a team
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Performance-driven & goal-oriented
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Technical skills.
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