Exclusive Networks IT Jobs in Ghana
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Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.
Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.
At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.
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DUTIES AND RESPONSIBILITIES
The Systems Engineer (Fortinet NSE4/FCP) will play a critical role in delivering technical expertise for Fortinet solutions, supporting both pre-sales and post-sales activities. This role involves collaborating with sales teams, channel partners, and customers to design, implement, and optimize Fortinet-based cybersecurity and networking solutions. The ideal candidate is a proactive, customer-focused professional with strong technical knowledge of Fortinet products and a passion for delivering exceptional service.
This role will report to Technical Team Lead
As the System Engineer, you will:
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Collaborate with the sales team to identify customer needs and design tailored Fortinet-based solutions (e.g., FortiGate, FortiManager, FortiAnalyzer, FortiSIEM, etc.).
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Provide hands-on technical support for troubleshooting, optimization, and performance tuning of Fortinet products post-deployment.
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Provide expert guidance on Fortinet product capabilities, including next-generation firewalls (NGFW), SD-WAN, zero-trust network access (ZTNA), and secure access service edge (SASE) etc.
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Conduct knowledge transfer sessions and training for customers and partners on Fortinet solutions.
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Conduct technical presentations, product demonstrations, and proof-of-concept (PoC) deployments to showcase Fortinet solutions to prospective clients.
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Document implementation processes, configurations, and best practices to ensure customer satisfaction and repeatability.
QUALIFICATIONS AND EXPERIENCE
The ideal System Engineer:
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Fortinet NSE4 certification (NSE5, NSE6, or NSE7 is a plus).
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Fortinet Certified Professional (FCP) certification in Network Security or equivalent.
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3+ years of experience in a systems engineering role, with a focus on cybersecurity and networking solutions.
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Proven experience in pre-sales and post-sales activities, including solution design, implementation, and support.
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In-depth knowledge of Fortinet products, including FortiGate firewalls, FortiManager, FortiAnalyzer, SD-WAN, and related technologies.
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Ability to work independently and as part of a team in a fast-paced, dynamic environment.
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Willingness to travel across South-Africa as needed to support customers and partners.
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