DHL Group IT Jobs in Accra
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DHL Global Forwarding has an opening for an IT Manager in Accra, Ghana. Implement IT plans and processes to drive functional priorities and deliver systems/ applications development, hardware acquisition and integration requirements in line with overall business strategy and objectives, and Group guidelines and policies.
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In this IT Manager position
- Implement IT plans and processes to deliver systems/ applications development, hardware acquisition and integration requirements
- Conduct complex business requirements reviews and formulate logical statements of business requirements
- Deploy system process analysis tools and methods, analyze and document business processes and metrics, and identify improvement opportunities to streamline and automate processes and functions
- Identify/ document ways in which applications/ systems interact to support business processes
- Develop selection evaluation criteria based on identified product requirements for tasks and processes and/ or prepare specifications for writing of programs
- Develop and provide guidance to others to prepare functional designs, and evaluate risks and benefits of alternate designs
- Calculate cost/ benefit of potential actions or solutions to establish their viability and ROI, and assess project impact of system changes on users, and internal and external customers and stakeholders
- Develop and coordinate software testing and debugging plans to ensure functionality and quality, and provide advice on tools for testing/ training and new methodologies
- Create detailed test plans and scripts based on functional requirements and execute test scripts using testing tools
- Contribute to future-oriented plans and recommendations for functional design initiatives
- Scan and analyze marketplace, industry, company, vendor products, and services, etc. to stay updated with technology trends and best practices
- Influence and facilitate communication between business and IT from initial requirements to final implementation to seek agreements and commitment
- Resolve and analyze issues in day-to-day delivery and implement practices for IT focusing on increasing effectiveness and efficiency
- Provide support on issues and problems from less experienced/ new team members, provide direction and guidance as needed.
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