BOT Properties Customer Service Jobs in Accra
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Job Summary
We are seeking proactive and customer-focused Call Centre Executives to serve as the first point of contact for client enquiries. The successful candidates will provide accurate information, qualify leads, and support the sales team in achieving business goals.
Key Responsibilities
- Professionally handle inbound and outbound calls
- Respond promptly to property enquiries and accurately capture leads
- Schedule site visits and client appointments
- Maintain and update CRM records with precision
- Conduct follow-ups on enquiries, campaigns, and prospective clients
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Requirements
- Minimum qualification of SHS or Diploma
- Previous experience in a call centre or customer-facing role is an advantage
- Excellent verbal communication skills and phone etiquette
- Basic computer literacy, including CRM systems
- Ability to work with targets, scripts, and performance metrics
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