Controller: Internal Control - MoMo from MTN

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Position: Controller, Internal Control

Level: MTN Level 2

Function: MobileMoney LTD

Department: Regulatory, Risk & Compliance

Location: Accra

Reports to: Manager, Internal Control

Job Summary:

Responsible for providing support towards ensuring a strong internal control environment through the development of policies and procedures, ensuring their implementation and monitoring compliance, as well as foster standardization and consistency across business processes and internal controls.

Job Context

• Evolution and highly competitive Fintech Industry.
• Multi-regulated and multifaceted stakeholder management.
• Prioritization of Environmental, Social, and Governance (ESG) considerations.
• Partnership-centric business practices.
• Increasing demand for Fintech/digital experiences to meet customer expectations.
• Performance-driven environment with adherence to global and MTN Group Fintech standards.
• Active media engagement and brand reputation management.
• Exploration of non-traditional revenue streams requiring complex interpretation and structuring.
• Agile ways of working to adapt to market dynamics.
• Management of contract employees.
• Performance-driven environment

Job Role

• Maintain appropriate level of communication on Internal Control matters to support the framework and ensure appropriate ownership and accountabilities from management and managers.
• Provide managers and management with the relevant Internal Control methodological support operationalizing all FinTech compliance agendas/ relationships as well as helping ensure compliance to internal processes and policies, applicable laws and regulations
• Develop adequate training material on the internal control objectives, approach and methodology
• Support the management of the impact of potential changes driven by the regulators, industry, marketplace, and/or legal environment and assist in devising strategy to influence for embedding appropriate controls to mitigate the potential risks
• Work closely with Manager on all risk management, compliance, ethics management, fraud, BCP/DR related matters, ensuring regular controls for each of these are in place
• Assist and cooperate in audit programs to determine organisational vulnerabilities
• Ensure that control deficiencies are considered in the Risk Register and appropriate remediation plans are identified, agreed with process/control owners, tracked, and reported on
• Ensure an effective control framework is implemented and remains relevant & adequate through proactive responses and inputs to operational changes
• Establish a robust and comprehensive control and processes environment and ensure the continuous improvement through implementing Best Practices
• Deliver adequate and timely reporting on Internal Control framework and control deficiencies in line with requirements to ensure appropriate escalation and adequate action plans
• Assist in maintaining the information security of physical or information assets that they access, use, or manage as per the company policies
• Ensure consistency of Internal controls policy with MTN group Fintech requirements.
• Implement adequate risk mitigation and controls, with directions from the line manager
• Assist in the evaluation baseline of Service Level Agreements (SLAs) and KPIs, when required
• Assist in the preparation of proposal on change initiatives SLA, policies and procedures, when required
• Escalate issues that will result in severe time, scope, productivity, and cost or resource impact to functional lead
• Execute projects as assigned and report on an ad hoc basis on specific projects, as required.
• Document identified key risks, issues and dependencies and set mitigation actions, with guidance from the functional lead
• Report daily to the line manager progress made within the work area and in accordance with the measurement metrics set by the organisation
• Execute policies, procedures and guidelines cascaded by the functional lead and ensure compliance with the same
• Comply with the set governance mechanisms, under supervision from the functional lead
• Evaluate the efficiency and effectiveness of Internal controls strategies and propose and offer suggestions for improvements
• Develop internal controls adequate for FinTech’s evolving risk landscape
• Define, implement, document, assess and monitor key internal controls in front of material risk

Education

• Minimum of a Degree in Business Administration/Management, Finance, Accounting, Business Science, or related field of study.

Experience

• A minimum of 3 years’ total experience in Risk & Compliance or allied field is required
• Experience in Fintech, banking or Telecom is preferred
• Experience in process and financial control issues, compliance with regulatory requirements, and risk management and control improvement within a Fintech product environment
• Experience in Fraud Investigation, Risk Management and Audit, and Revenue Assurance and Fraud Management (RAFM)
• Understanding of Institute of Internal Auditors standards and Enterprise Risk Management and Internal Control Framework.
• Experience working in a global/multinational enterprise with a good understanding emerging markets is preferred.

Competencies

Professional/Technical Competencies:

• AML/ CTF laws knowledge
• Suspicious Transactions Analysis
• Risk Scenario Mapping
• Process Compliance
• Audit Sampling & Analysis
• Process management
• Business risk management
• Risk management techniques
• Transforming Value Chains
• Leakage detection and prevention
• Business Performance Measurement & Management
• Business Process Improvement
• Business Risk Management
• Data interpretation

Must live the MTN Values of

• Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion, COS

Must exhibit the MTN Vital Behaviors of

• Complete Candor, Complete Accountability, Active Collaboration & Get it done.

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