M-KOPA Sales / Marketing Jobs in Accra
✅ Job Alerts Activated
You'll now receive future job opportunities instantly.
Thinking about applying?
Before you submit your application, take a moment to go through all the details carefully.
Scroll down to read the full job description, including responsibilities, requirements, and benefits — and see if it’s the right fit for you.
We are looking for a dynamic Telesales Team Lead to join our Customer Retention team as we scale up and drive digital and financial inclusion across our markets.
Job Purpose
As a Telesales Team Lead, you will energize and empower your team, driving exceptional performance in a results-driven environment that makes real impact.
What will you do?
Lead and inspire our outbound telesales team to exceed customer retention targets while playing a pivotal role in high-impact campaigns that maximize conversions and accelerate revenue growth.
ADVERTISEMENT - CONTINUE READING BELOW ↓
CONTINUE BELOW ↓
You'll champion world-class quality standards, ensuring every customer interaction is accurate, compliant, and professionally exceptional. Your coaching expertise will unlock your team's potential, helping them master new skills and bridge performance gaps.
Strategic communication will be your superpower—keeping everyone aligned, motivated, and equipped to deliver outstanding results through dynamic team briefings and performance optimization sessions.
The Role Details
Location: Ghana (Hybrid - Best of both worlds!)
Reports to: Senior Team Leader
Impact: Multi-market scale across our growing regions
What You Need To Succeed
- Education: Diploma in business administration, marketing, communications, or related field
- Experience: At least 4+ years in telesales, customer service, or sales management with proven results
- Leadership Skills: Strong team management abilities with a track record of motivating teams to exceed expectations and deliver exceptional customer service
- Analytical Edge: Sharp data interpretation skills to identify trends and make strategic decisions that boost performance
- Technical Advantage: Familiarity with CRM systems and relevant software (major plus!)
Why This Role Rocks
- Lead meaningful work driving financial inclusion across Africa
- Build high-performing teams and develop future leaders
- Own strategic initiatives with direct revenue impact
- Enjoy hybrid flexibility with professional growth opportunities
- Make measurable impact in expanding markets
ADVERTISEMENT - CONTINUE READING BELOW ↓
CONTINUE BELOW ↓
Ready to Make Your Mark?
If you're a results-driven leader passionate about sales excellence, team development, and customer experience, this is your opportunity to create lasting impact while advancing your career.
👉 STOP: Ready to Apply?
Don't miss out on this opportunity! Carefully review the job details one last time. Once you're ready, scroll down to the bottom of this page to access the How to apply button.
Hurry—applications for this cycle are closing soon!← View More Sales / Marketing Jobs
✅ Sales and Marketing Executive - Flexy Foods