Milvik Sales / Marketing Jobs in Ghana
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The Role
A Field Sales Associate’s primary responsibility is to explain and sell BIMA’s products in approved areas
Responsibilities
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Quickly develop a good working knowledge of the BIMA product and service Show proactivity to continually strive to be up to date with changes to products and services
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Talk to a range of potential customers (potential and existing) to educate them about all aspects of BIMA’s products and services and be able to answer their questions and concerns with a view to them engaging with and buying BIMA’s products and services. Look to upsell further appropriate products and services to existing customers.
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Evaluate the customer’s needs and match BIMA products and services to these with a view to building a long-lasting customer relationship.
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Meet or exceed sales and other goals whilst doing so in accordance with BIMA’s standards of professionalism, quality and conduct. Wearing the BIMA field uniform when performing BIMA’s tasks to provide the best possible impression of the company.
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Use BIMA’s tools and systems to accurately record all customer and transaction information
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Provide the highest quality of service to our customers, keeping updated with the latest information regarding BIMA’s products, services, policies & procedures.
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Efficiently and professionally handle customer queries and complaints. Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following to ensure resolution.
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Adhere to the company’s business code of conduct, corporate policies, guidelines, and statutory requirements.
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The Candidate
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Minimum SHS/WASSCE holder.
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Prior experience in fieldwork is an advantage
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Excellent interpersonal and communication skills.
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Team player but comfortable working autonomously.
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Rigorous and organised.
Locations
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Greater Accra Region
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Central Region
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Eastern Region
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Volta Region
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Ashanti Region
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Western & Western North Region
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Bono, Ahafo & Bono East Region
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