Faith ColdStore IT Jobs in Tamale, Northern Region
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A reputable company dealing in frozen food located in Tamale invites applications from suitable applicants to fill the following vacancy: IT Manager
Duties and Responsibilities
- Install, configure and maintain computer hardware software and networks
- Troubleshoot hardware and software issues, including desktops, laptops, printers and servers
- Provide technical support to users, including troubleshooting and resolving IT-related problems
- Ensure security of IT systems, including data backup antivirus protection and access controls.
- Assist with data backups, recovery and storage management
- Maintain IT asset inventory and documentation
- Coordinate with vendors and service providers for procurement and support
- Train staff on IT tools, policies and best practices
- Support the implementation of new IT solutions and upgrades
- Manage and monitor network infrastructure, including routers, switches, firewalls and VPNs
- Implement and enforce IT policies, procedures and standards to ensure compliance and security
- Evaluate and recommend new technologies, tools and solutions to improve efficiency and productivity
- Collaborate with other departments to understand IT needs and requirements
- Plan and execute IT projects, including upgrades, migration and installations
- Document IT system, configuration and procedures for knowledge sharing and training
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Qualification Required & Experience
- Bachelor’s Degree in information technology, Computer Science or related field
- Proven experience in IT support or administration
- Strong technical knowledge of computer hardware software and networks
- Excellent problem-solving and troubleshooting skills
- Familiarity with operating systems, such as Windows, Linux and macOS
- Knowledge of network protocols, security principles and best practices
- Attention to detail and accuracy in work
- Certifications such as CompTIAA+, Network+ or Microsoft certified IT professional (MCITP) are a plus
Location: Tamale
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