Supervisory Contractor, MFS Data Support - MTN Ghana

Job Summary:

Conducting full lifecycle analysis to include requirements, activities and insight into trends. Data mining and analysis of product/services and quality control plans to identify improvements.

Job Context

• Highly dynamic and competitive telecommunication industry
• Advancement in global technology trends
• MTN Group business standards and practices
• Diverse cultural environment
• Segmentation structure implication
• Performance driven environment
• Developing sophisticated client base

Job Role

• Interpret data, analyse results using statistical techniques and provide ongoing reports.
• Data mining on mobile money products and services to guide decision making.
• Develop data models to optimize product analysis efficiency and quality.
• Identify, analyse, and interpret trends or patterns in complex data sets.
• Perform data quality assurance and assessment to locate and correct negative trends.
• Assist in preparing statutory and management reports.

Education

• Minimum of a Bachelor’s Degree in Mathematics, Economics, Computer Science, Information Management or Statistics
• Certificate in Database Management (MySQL, Oracle)

Experience

• Minimum of 3 years relevant experience
• Strong knowledge of and experience with reporting packages (Business Objects, BIB etc), databases (SQL, ORACLE etc), programming (XML, Javascript, or ETL frameworks)
• Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
• Technical expertise regarding data models, database design development, data mining and segmentation techniques.

Competencies

Professional Competencies

• Teamwork and cooperation, Customer Centric, Performance excellence
• Analytical
• Proven working experience as a data analyst or business data analyst

Technical Competencies

• Microsoft word and Excel
• SQL, SPSS, SAS etc
• ORACLE
• Behavioural qualities:
• Teamwork and cooperation
• Customer focus,
• Eye for details
• Integrity
• Performance excellence
• Must live the MTN Values of

Can Do; Integrity; leadership; Innovation; Relationships