Latest MTN and Vodafone Ghana Jobs - September 2019

MTN and Vodafone Ghana are seeking the services of suitable candidates to fill their jobs in Ghana in month of  September2019.

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Billing and BSS Architect - Vodafone Ghana

Role purpose

• Analysing, designing, planning and optimization of cost effective integration of Billing (Prepaid/Postpaid) and Business Support Systems (BSS) within and outside of the ecosystem.
• Create, Maintain and Simplify an effective systems architecture for Vodafone Ghana in line with the OpCo and Vodafone Group long term goals and strategy.

Key Accountabilities

• Architecting and designing highly available Billing/BSS integrated solutions to meet requirements as defined by the Business Area.
• Support the IT teams to review software design to confirm compliance with architecture principles, specifications, lead design discussions, present ideas to others and assist in the integration of applications and technologies
• Advise and share experience on complex integration of Billing/BSS issues by providing technical guidance to project team members (consultancy)
• Set targets for success, and carry out on-going risk analysis. Identify and manage risks to success and escalate accordingly
• Continued monitoring of Billing/BSS capacity and planning towards the mitigation of any capacity issues

Core Competencies

• BSc. Computer Science, Electrical Engineering, Telecommunications or equivalent
• Professional qualifications in a related discipline, or equivalent industry experience; SDN, NFV, SOA technologies, SOAP, XML, TIBCO, Oracle Fusion Middleware, OSM, OSB, Huawei CBS, Nokia Surepay/SPS, TOGAF, Oracle DB, MySQL, IP Infrastructure and Networks, Storage, Databases, CCNP, CCIE, JNCIE or JNCIP qualifications
• More than 3-5 years’ experience in the integration of Billing and BSS architecture in a telecom environment
• Strong technological background, with qualification in Computer Science, Electrical/Electronic Engineering, Telecommunications Engineering or equivalent
• Excellent knowledge of telecommunication networks and Cloud technologies
• Demonstrated extensive Integration Design and Architecture design management experience in large and complex environments

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Business Continuity Manager - Vodafone Ghana

Role Purpose

• To drive development of Business Continuity Management across all Technology departments to enhance business resilience and level of preparedness to facilitate effective disaster recovery with minimal operational disruption and revenue loss
• Coordinate on-going Technology BCM Management including plan maintenance, recovery performance monitoring, training and reporting to ensure BCM principles are embedded in Technology operations
• Role activities require full alignment with Corporate Integrity & Risk Business Continuity and Crisis Management

Key Accountabilities

• Deliver an effective Business Continuity Program for Technology
  • High level Business Resilience plan aligned with Technology strategic plans
  • Business Impact Analysis
  • Definition of Mission Critical Systems
  • Risk Assessments
  • Single Point of Failure analysis including redundancy gaps & high dependency areas
  • Design & implementation of Disaster Recovery Plans for mission critical systems

• On-going Technology BCM Management
  • Minimum annual business continuity documentation maintenance and update to reflect changes in systems architecture
  • Implement change management procedure to facilitate update of Disaster Recover Plans
  • Ensure compliance with Group Recovery Target Objectives (RTOs) and agreed Maximum Tolerable Periods of Disruption (MTPD)
  • Review key business partner BCM plans and ensure alignment with VFGH requirements
• BCM Exercise – Development & Coordination
  • Develop schedule of BCM exercises to support disaster response preparedness
  • Coordinate Technology Disaster Recovery Plan exercises and participate in centrally organised BCM exercises
• Crisis Management response to all serious incidences within the business.
  • Ensure correct implementation of Disaster Recovery Plans and Workplace Recovery Plans as prescribed
  • Provide expertise and support to management and business functional areas, as required, when a business disruption occurs in line with recovery plans
• Reporting on Business Continuity & Crisis Management activities and Incidents
  • Report the business continuity status of business units to senior management
  • Provision of Post Incident Reports on any Technology Business Continuity Incidents
• BCCM & ERM Information Awareness
  • Promote awareness throughout Technology on BCM
  • Develop schedules for training / awareness for business partner associates.

Core Competencies

• Minimum 2 years’ experience working in Technology infrastructure.
• Good understanding of and appreciation for Business Continuity & Crisis Management
• Appreciation of, and commitment to ITIL Service Management disciplines, preferably with experience working in an ITIL environment. Preferred ITIL
• Foundation Certification in IT-Service Management
• Knowledge of relevant technologies within the IT Infrastructure also understanding of business relevance of the technologies
• Knowledge of Vodafone’s products and services
• Knowledge of Enterprise Management Tools and practices
• Certification in a monitoring tool such as HP Open view an advantage

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Siebel CRM Developer - Vodafone Ghana

Duties and Responsibilities

• Design the software system, describing the specifications in technical terms:
  • Select algorithms, theories or technologies that will be used
  • Plan appropriate user interface
  • Identify and manage dependencies with other components
  • Code, compile and run unit tests according to Implement processes and Metrics (KPIs)
• Ensure knowledge sharing within the team about the developments
• Work towards development convergence:
  
  • Improve code quality up to the Last Build, to reach the defined quality metrics i.e. component metrics and product metrics

• Resolve quality issues (Production support):
  
  • Resolution of incidents reports (IRs) reported by the Technical Customer Support or by Product QA teams
• Technological intelligence:
  
  • Keep abreast of the latest technological developments, understand the requirements of our development partners, know about competing products, look ahead for future products, technologies, languages, amongst others

Qualification & Experience

• A first degree in Computer Science or related field
• Minimum of 3 years work experience with
• Siebel configuration, Assignment Manager, EIM, Workflows, Business   Services, eScript
• Siebel Open UI
  
  • Using EAI, VBC, web services, MSMQ
  • One of the vertical application e.g. eService, eChannel, eSales, eMarketing
  • Siebel-CRM Server Administration, IIS, Java-scripting, HTML, CSS
  • Siebel Call Center
• Ability to work independently and/or within a collaborative team structure
• Strong functional use of Microsoft Office Excel, Word, PowerPoint, and knowledge of Access or SQL

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Analyst, BDM Commercial Reporting - MTN Ghana

Job Role

• Assists the business in the development of Commercial projects business cases.
• Analyze project business plan and perform benefits realization for Commercial projects.
• Analyse reports from finance and Commercial strategies and provide insights for decision making
• Ensures the delivery of Commercial projects requirements through verification of outputs from the Commercial teams.
• Perform ROI analysis on business case for Commercial projects.
• Assist in Budgeting and forecasting process of Commercial projects.
• Evaluate financial performance of Commercial projects by comparing and analyzing actual results with plans and forecasts.
• Identify and drive process improvements including creation of standard reporting tools, excel and Power Bi dashboards to enhance reporting.
• Identify and report on costs and business savings initiatives on Commercial projects.
• Enforce BDM policies and procedures required to guide cost analysis.
• Support business transformation processes related to Commercial initiatives.
• Serve as a change agent in creating BDM framework awareness in the Commercial space.

Education

• Minimum of Bachelor’s degree in Finance and Management

Experience

• Minimum of 3 years of Accounting, budget or finance related experience
• Experience in telecommunications industry is an advantage

Competencies

Knowledge:

• Adequate knowledge in Financial and project Reporting
• Basic knowledge in Program & Project Management
• Adequate knowledge in Business & Financial Acumen
• Adequate knowledge in Project Performance Management
• Adequate knowledge in Compliance and risk management
• Basic understanding of GSM operations
• Basic knowledge of telecommunications industry.
• Adequate knowledge in trend analysis and interpretation
• Adequate knowledge of high volume data analysis
• Adequate knowledge of reporting tools e.g. Power BI

Skills / physical competencies:

• Be able to do on the job training.
• Be skilled at organising, planning and time management.
• Have excellent problem-solving skills, able to think both logically and creatively.
• Have good spoken and written communication skills.
• Have good numeracy skills and understand financial decision techniques.
• Understand business and have technical skills relevant to the matching project cost to returns in investment.
• Ability to handle issues with tact and diplomacy
• Good facilitation and Consultancy skills

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