Mesika Limited IT Jobs in Accra
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Full Job Description - Read Carefully
We (Mesika Limited) deliver solutions that propels business growth.We seek to employ an Infrastructure Support Intern. JobSearchGh is creating transparency between you and the employers. Visit us everyday for latest jobs in Ghana. Search & apply your dream jobs in Ghana today with just a click away. The best job search website in Ghana. Please do not pay anybody a fee in the name of JobSearchGh. Proceed with caution.
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Job Description
- Ensure maximum service availability and performance
- Monitor the performance and capacity of servers using a variety of tools to look for hardware, software and environmental alerts or malfunctions.
- Follow Standard Operating Procedures to troubleshoot, reproduce, document and resolve customer-related issues by knowledge of our product stack and technologies.
- Provisioning(IP assignment, core network configuration, DNS setup, monitoring and graphing for colocation, leased lines, customer backup and other customer network services).
- Server build and installs, application upgrades, network equipment build and installation. Maintaining hardware serial audits, writing custom monitoring plugins.
- Facilities maintenance (monitoring servers, UPS, generators, power usage, running health and safety checks on all client applications and infrastructure.)
- Facilities provisioning (rack setup, ethernet, fibre installation and console cabling remote power and KVM).
Required Skills or Experience
- Server hardware experience with Cisco UCS, HP and Dell blade systems
- Basic understanding of network monitoring concepts and management tools.
- Proven track record within a NOC, IT or ISP environment.
- Experience working in a large distribution or manufacturing environments.
- Previous customer service or help-desk experience.
- Experience managing, supporting and deploying network infrastructures.
- Unix/Linux Knowledge required.
- Strong ability to diagnose server or network alerts, alerts, events or issues
- Understanding of common information architecture frameworks.
- Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision.
- Good oral and written communication skills and ability to address conflict with others constructively
- Basic knowledge of Mobile Technologies
- Experience with Disaster Recovery plans and related technologies
- Ability to work a flexible schedule work early morning or late night shifts
- Ability to assess and prioritise faults and respond or escalate accordingly.
Location: Adjiringano, Accra
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