Database Administrator - Hollard Insurance Ghana


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Hollard Insurance IT Jobs in Accra


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Hollard Insurance Ghana LTD is seeking a highly skilled, analytical and results-oriented Database Administrator to join our Information Technology.

Job Objective

To ensure the availability, integrity, security and optimal performance of the Company’s databases and core business applications through effective database administration, application support, system integration and data management, enabling efficient business operations and informed decision-making.

Report to: Head of Information Technology

Main Duties & Responsibilities

  • Administer, monitor and maintain databases and core business applications to ensure availability, reliability and optimal performance.

  • Manage database performance, access controls, backups and recovery procedures to safeguard data integrity and business continuity.

  • Coordinate application configurations, system updates and approved business changes to meet operational requirements.

  • Execute month-end, policy renewal and year-end system processes accurately and within established timelines.

  • Investigate and resolve database and application incidents, collaborating with software vendors and relevant stakeholders on complex issues.

  • Develop and maintain SQL queries, reports and data extracts to support business reporting, analysis and decision-making.

  • Maintain and support REST APIs, web services and application integrations to ensure accurate and seamless data exchange.

  • Collaborate with business units to identify and implement opportunities for process automation, digitisation and operational efficiency.

  • Monitor data quality, database security and compliance with established IT policies and data protection requirements.

  • Maintain accurate database documentation, application procedures and user guides to support effective system administration and usage.


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Qualification and Relevant Experience

  • Bachelor’s degree in Computer Science, Information Technology, Computer Engineering or a related field.

  • Minimum of four (4) years’ relevant experience in database administration, SQL development or enterprise application support.

  • Relevant Microsoft SQL Server or Azure Database Administration certification is an advantage

  • Experience in the insurance, banking or financial services industry is desirable.

  • Strong proficiency in Microsoft SQL Server, SQL programming, stored procedures, querying and reporting

  • Experience in database performance optimization, backup, recovery and security management.

  • Knowledge of REST APIs, web services and enterprise application integrations.

  • Understanding of enterprise application support, system configuration and changement management.

  • Excellent communication, teamwork, attention to details and commitment to service excellence.

Job Location: Accra

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