Lancaster University Quality Control/Assurance Jobs in Accra
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Transnational Academic Group, in academic partnership with Lancaster University UK, delivers British undergraduate, postgraduate and foundation programmes at its campus in Ghana.
Why Us? Because Values Matter
We are a university of global significance, but our strength lies in the principles that define us. When you join us, you become part of a culture that:
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Pursues Excellence – We set high standards in education and recruitment, ensuring every interaction reflects quality.
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Inclusive Community: Celebrating diversity and using language as a bridge to connect.
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Teamwork: Collaborating across various teams to shape student experiences.
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Ethical Operations: Acting with integrity, transparency, and fairness.
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Innovation: Encouraging and expecting bold ideas in outreach.
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Employee Growth: Investing in people through mentorship, training, and career advancement.
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Meaningful Impact: Creating both global and local change by building the next generation of African leaders.
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The Role
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Support the implementation and monitoring of the University's quality assurance systems, policies, procedures and annual quality cycle.
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Maintain quality assurance data and relevant records.
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Assist with internal audits and reviews of academic processes, including student entry criteria, progression, retention and achievement.
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Support the preparation and coordination of documentation for quality reviews, audits, accreditation, re-accreditation and validation exercises.
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Assist with preparations for Annual Teaching Reviews, partnership reviews and reviews by regulatory, professional and other external bodies.
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Monitor relevant requirements, guidelines and communications from regulatory and quality assurance bodies and support the implementation of required changes.
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Assist with the review and updating of quality assurance policies, handbooks, guides, codes of practice and other related documentation.
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Liaise with academic and administrative departments to obtain information, support compliance and facilitate quality assurance activities.
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Support student complaints, appeals, disciplinary processes and other quality-related matters as assigned.
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Contribute to continuous improvement initiatives and promote a culture of quality, compliance, integrity and continuous improvement across the University.
Qualification & Experience
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Bachelor's degree in Business Administration, Quality Assurance, Management or a related discipline.
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Minimum of two (2) years' relevant professional experience.
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Experience in quality assurance, compliance, audit or academic administration will be an advantage.
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Good analytical, organisational, communication, stakeholder engagement and report writing skills.
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Strong attention to detail, integrity, confidentiality and a high level of professionalism.
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Proficiency in MS Office Suite and digital tools.
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