St. Michael Electronics Sales / Marketing Jobs in Kumasi
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About the job
We are seeking a highly versatile and energetic Sales & Administration Coordinator to join our team. This is a dynamic role that sits at the heart of our operations.
You will be responsible for driving sales of our IT/Electronic products, ensuring customer satisfaction, and managing daily administrative tasks. From handling Mobile Money transactions and ticketing at the front desk to managing car rental inquiries and supporting managerial affairs, you must be a multitasker who thrives in a fast-paced environment.
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KEY RESPONSIBILITIES
Sales & Business Development
- Actively promote and sell IT/Electronic products to new and existing clients, understanding their needs to offer the best solutions.
- Serve as the dedicated Momo (Mobile Money) salesperson, processing transactions accurately and reconciling sales at the end of each day.
- Manage the full sales cycle for the car rental division, including inquiries, quotations, bookings, and rental agreements.
- Handle ticketing services (travel, events, or transport) at the front desk, ensuring accurate reservations and payments.
Customer Retention & Front Desk Management
- Greet and assist all walk-in clients professionally at the front desk, serving as the first point of contact for the company.
- Build rapport with customers to ensure repeat business and long-term loyalty.
- Resolve customer complaints and inquiries promptly, escalating complex issues to management when necessary.
Administrative & Managerial Support
- Assist senior management with daily managerial affairs, including reporting, scheduling, and coordination between departments (IT, Rentals, Ticketing).
- Maintain organized records of all sales transactions, client contracts, and rental/ticketing bookings.
- Ensure the front desk and sales area are always presentable and well-stocked with necessary materials.
CANDIDATE REQUIREMENTS
Education: High School Diploma or equivalent. A degree/diploma in Business Administration, Sales, or Marketing is an advantage.
Experience: Previous experience in sales, administration, or customer service is required.
Industry Knowledge: Familiarity with IT products, car rental logistics, and ticketing systems is a strong plus.
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Technical Skills:
- Proficiency in handling Mobile Money (Momo) transactions with high accuracy.
- Basic computer skills (MS Office: Word, Excel) for reporting and record-keeping.
- Availability: Must be willing and able to work 6 days a week, including weekends, to meet business needs.
Soft Skills:
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and switch between sales, admin, and customer service duties seamlessly.
- Honesty and integrity, especially when handling cash and Momo transactions.
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