Operations Officer - Lashibi Funeral Homes & Crematorium


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Lashibi Funeral Homes & Crematorium Administrative/Secretarial Jobs in Accra


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Job Summary

The role reports to and works closely with the Operations Manager. The role is both technical and administrative - ensuring that all technical aspects of the backend operation are carried out according to due processes and the final outcomes are up to LFHC standards. Will also have responsibility for the administration of the embalming unit in maintaining clean records of all activities.

Essential Duties and Responsibilities

  • Supervises the receipt of all deceased persons into LFHC storage facilities, checking and verifying all documents.
  • Oversee the embalming, disinfecting, dressing, preparing and casketing the deceased using appropriate precautions and environmental health and safety standards in a manner that honours the deceased.
  • Supervises and enforces compliance with all LFHC operating standards and procedures.
  • Ensure a regular maintenance plan is in place for the maintenance of all essential material and equipment used.
  • Maintain product inventories in the embalming room and coordinate to always ensure stock availability. Make requisitions on behalf of the team.
  • Administer all work schedules together with the Operations Manager 
  • Responsible for identifying and making recommendations for service improvements.
  • Schedule, prepare for and supervise the carrying out of autopsies.
  • Assist with the accurate reporting/recording of autopsy information. 
  • Supervise the regular cleaning of all work areas and maintenance of a clean operating area and equipment. 
  • Ensures hazardous materials and spills are handled in accordance with the appropriate health and safety standards and all medical waste is disposed of properly.
  • Main point of contact for the Client Service team in passing on client requests and addressing challenges related to storage, beautification and dressing and final presentation of the deceased.
  • Other duties as assigned


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Required Skills or Experience

Education and experience

  • Minimum of a University Degree/Diploma 
  • Minimum of 5 years translatable work experience 

Knowledge, Skills and Abilities

  • Strong administrative capability 
  • Proficient and comfortable with workplace computer use 
  • Ability to manage a small team
  • Empathy to treat human remains with respect and decorum
  • Well organized and tidy
  • Strict adherence to all health and safety requirements
  • Strict confidentiality

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