Retail Associate - Samsung Electronics


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Samsung Electronics Sales / Marketing Jobs in Accra


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Job Purpose:

Retail

  • Responsible for increasing MOBILE sales through retailers
  • Responsible for increasing MOBILE product and In store brand awareness through retailers
  • Responsible for implementing MOBILE product training to retailers, field force and customers.
  • Responsible for monitoring relationship and performance of Field Force agency and team

Channel

  • Responsible for determining and growing different sales channels for MOBILE.
  • Responsible for defining KPI’s for the different channels
  • Responsible for determining support mechanism for every channel
  • Responsible for motivating Retailers and Field Force agency to increase Samsung sell-out through incentive schemes.
  • Increase and Maintain Stock availability in all retail stores


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Key Roles and Responsibilities

Retail

  • Responsible for sustained growth of all retail assets (SIS) and expansion in new retail market
  • Responsible for overall management and supervision of Field Force to ensure successful delivery of objectives
  • Responsible for managing, motivating and continuous transfer of skills and knowledge to members of the team
  • Responsible for monitoring RRP(Recommended Retail Price) of all MOBILE models and advising dealers accordingly
  • Responsible for preparing and monitoring budget spend against planned budget on periodical period (monthly/quarterly/annually).
  • Planning and Execution of Retail Promotions
  • Managing communication with retail partners, field force, and store managers.

Channel

  • Responsible for developing and growing sales pipelines from dealers to end customers through channel incentive program
  • Responsible for developing a close knit and healthy working relationship with retail team in order to grow pipeline and boost sales
  • Responsible for organizing all Dealer/Channels Partners conference for the MOBILE business unit.
  • Responsible for introducing weekly PSI of master dealers and retail stores.
  • Responsible for preparing and monitoring budget spend against planned budget on periodical period (monthly/quarterly/annually)

Key Performance Indicators (KPI)

Retail

  • Achievement of monthly, quarterly and annual target through retailers
  • Ability to initiate and execute retailer partnership program quarterly
  • Consistency in motivating retailers and FSM with points every week
  • Levels of compliance with the use of MCS system across the entire team (Zero Tolerance)

Channel

  • Ability to plan and map channels based on geographical and functional splits
  • Ability to meet the deployment targets for MOBILE shops (SMP, SPP) and retailers
  • Achievement of monthly, quarterly and annual target through channels: sell-through, sell-out and ASP (Average Sales Price)
  • Ability to initiate and execute master dealer partnership program quarterly
  • Ability to monitor and report on channels performance against agreed targets


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Customers of this Position

  • Leadership team
  • Field Force Agency/Promoters
  • Dealers/Channel Partners
  • Department team members

Knowledge; Skills and Experience required for this Role

  • 3-5 years’ experience in Retail Management.
  • Bachelor’s dégrée in Business Administration/Marketing Discipline.
  • Sound knowledge of the Mobile operating environnent.
  • Exercise judgment within defined procedures and practices to determine appropriate action.
  • Problem-Solving Skills
  • Microsoft Office suite Proficiency
  • English Proficiency

Competencies required for this Role

  • Drive for Results- Individual Contributor
  • Creative Intelligence Individual Contributor
  • Navigating organizations- Individual Contributor
  • Building Best teams- Individual Contributor
  • Inspiring others- Individual Contributor

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