Tap & Order Sales / Marketing Jobs in Accra
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Tap & Order is a fast-growing Super App built to simplify everyday life in Ghana. Our platform brings together food delivery, marketplace shopping, courier services, ride-hailing, mobility, and professional services — all in one smart ecosystem.
We’re expanding rapidly and seeking a bold, energetic, and persuasive Vendor Acquisition Lead to spearhead the onboarding of restaurants, shops, pharmacies, service providers, and retail businesses.
Role Overview:
The Vendor Acquisition Lead is responsible for growing the Tap & Order marketplace by identifying, pitching, onboarding, and nurturing businesses. You will be the face of Tap & Order to vendors — educating them, helping them set up on the platform, and ensuring they start receiving orders smoothly.
This role is perfect for someone confident, street-smart, convincing, and excited about driving growth.
Key Responsibilities
Vendor Recruitment & Onboarding
- Identify and target potential vendors: restaurants, shops, grocery stores, pharmacies, boutiques, service providers, etc.
- Pitch the Tap & Order platform with confidence and clarity
- Lead physical visits, sales calls, and WhatsApp outreach to recruit vendors
- Collect business details, menus, product lists, and images
- Support vendors with onboarding, account setup, and going live
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Vendor Relationship Management
- Act as the primary contact for all newly onboarded vendors
- Ensure vendors understand how to accept orders and manage their dashboard
- Monitor vendor activity and troubleshoot operational issues
- Build long-term relationships that encourage loyalty to the platform
Performance Monitoring
- Track vendor activation and performance metrics
- Identify inactive vendors and re-engage them
- Work with the operations and marketing teams to boost vendor sales
Market Research & Expansion
- Map out high-potential vendor clusters and commercial areas
- Gather insights on market trends, competitor offerings, and product needs
- Suggest new categories and vendors for platform expansion
Cross-Functional Collaboration
- Work closely with the Operations Manager and Marketing Team
- Support promotions, campaigns, and onboarding activations
- Provide feedback to improve vendor experience and platform features
Qualifications
- Diploma or bachelor’s degree in Marketing, Business, Sales, or related field
- 1–3 years in sales, vendor acquisition, merchant onboarding, or field marketing
- Strong communication and persuasion skills
- Must be confident approaching businesses (face-to-face and online)
- Ability to thrive in a fast-paced startup environment
- Strong negotiation skills and high emotional intelligence
- Experience with delivery apps, marketplaces, or retail ecosystems is a plus
- Smartphone literacy and ability to learn new software quickly
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What We’re Looking For
- A persistent closer — someone who doesn’t fear “No”
- A friendly communicator who builds trust easily
- Someone who can walk into any business and pitch without hesitation
- A self-starter who works with minimal supervision
- Someone hungry to grow with Tap & Order and earn high commissions
Compensation
- Base salary
- Performance-based commissions
- Bonuses for hitting onboarding targets
- Transport allowance for field work
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