Payroll and Administration Officer - CFAO


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CFAO Human Resource Management Jobs in Accra


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We are seeking to hire a detail-oriented and proactive Payroll and Administration Officer to manage and execute payroll processes accurately and on time while supporting a wide range of administrative functions. This role is key in ensuring employee satisfaction through the timely and compliant delivery of payroll as well as the smooth operation of HR and other administrative tasks.

With a revenue of over €_8.3 billion, access to 45 of the 54 countries on the continent, and near to 23,100 employees, we are a key player in mobility, infrastructure and energy, healthcare and, consumer goods,. The Group partners with leading international brands and covers the entire value chain - imports, production and distribution- in line with the best international standards, drawing on over 170 years of hands-on knowledge and local expertise.


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We pursue a twofold strategy, focusing on manufacturing to promote local production, and distribution through its distribution network, Africa's largest, to offer tailored, affordable products and services to people across the continent.

The successful candidate will be responsible for the following functions.

  • Manage the HRIS and ensure it is running effectively.
  • Complete a regular file audit on all personnel files and obtain missing information in files from employees.
  • Ensure that both a physical and an electronic personal file are created for all new employees and that all appropriate information is obtained and signed (ongoing)
  • Ensure that confidentiality and data protection issues are identified and adhered to regarding all personal information and personnel issues.
  • Assist in the updating and review of policies and procedures.
  • Manage benefit entitlements including annual leave, health insurance, phone credits (usage), tom cards for all staff and keep up to date records.
  • Keep up-to-date absence, injury, and incapacity records for all staff.
  • Support the resolution of employee relations issues and attend hearings and meetings as required.
  • Follow policies and procedures in ensuring the HR department is compliant with all relevant rules and regulations.
  • Maintain payroll information by collecting, calculating, and entering data.
  • Update payroll and benefit record by entering changes in exemptions, health and life insurance coverage and job title and department/division transfers.
  • Prepare statutory reports by compiling summaries of earnings, taxes, deductions.
  • Resolve payroll discrepancies by collecting and analysing information.
  • Provide payroll information by answering questions and requests.
  • Carry out all payroll input by appropriate deadlines.
  • Attend Quarterly Departmental Meetings with the HR lead and take minutes, providing solutions to problems.
  • Use IT equipment to communicate, research and provide letters, information, statistics, and reports for the organisation as required.
  • Attend Collective Bargaining Negotiations and take minutes.
  • Perform any other duties that may be assigned to you by the company.


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Desired Skills and Experience

  • Minimum 3 years + working in a Human Resource payroll, administration, or operations role
  • Sound General Business Practice and Experience, able to work autonomously and in a team.
  • Ability to prioritize multiple assignments in an extremely fast-paced environment to meet deadlines, to exercise good judgment and to effectively communicate with personnel, high integrity, and commitment to transparency.
  • Possess good analytical, interpersonal, time management and organisational skills.
  • Possess good judgement and decision-making capabilities.
  • Ability to handle confidential information appropriately.
  • Ability to work under stress to meet tight deadlines and handle multiple tasks.
  • Self-motivated, independent, and proactive

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