Kings Towers Hotel Hospitalilty/Food Service Jobs in Kumasi
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Job Description
- Greeting guests on arrival at the hotel's reception and making them instantly feel at ease.
- Processing check-ins and explaining key facilities within the hotel, including the swimming pool and on-site restaurant.
- Taking bookings by phone, email or walk-ins and recording all details.
- Providing advice and information about local attractions, restaurants and transport options.
- Creating final bills at check-out and processing payments.
- Coordinating activities of all departments housekeeping, Bar & restaurant, Kitchen & laundry
Required Skills or Experience
- Senior high school diploma HND & degree
- Strong communication and interpersonal skills
- Excellent customer service skills
- Flexibility and the ability to respond appropriately to changing situations.
- The ability to maintain professional standards under pressure
- Strong IT skills and knowledge of booking systems and software
- At least 2-3 years working experience
Salary: GHS 1000 - 1500
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