Account Manager - CloudPlexo


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CloudPlexo Sales / Marketing Jobs in Accra


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About the job

Specialist in innovative public cloud solutions for our global customers. CloudPlexo is an Advanced AWS Consulting Partner. CloudPlexo focuses on helping businesses globally leverage technology efficiently on the cloud. We are a leading AWS consulting firm helping organisations accelerate their cloud transformation journey through expert guidance, implementation, and managed services. Our team of certified AWS professionals delivers cutting-edge solutions that drive business growth and innovation.

Responsibilities

  • Manage the sales cycle from prospecting to securing a deal
  • Unearth new sales opportunities through networking and turn them into long-term partnerships
  • Present products to prospective clients
  • Provide professional after-sales support to maximize customer loyalty
  • Remain in regular contact with your clients to understand and meet their needs
  • Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation
  • Negotiate agreements and keep records of sales and data
  • Assist the organization's sales and growth efforts by contributing to new customer acquisition.
  • Provide ideas to attract new clients and keep the senior management updated about marketplace and competitor activity.
  • Identify and develop new business opportunities with client contacts.
  • Generate and keep prospective client database updated
  • Make cold calls for new business leads
  • Support in writing new business proposals
  • Maintain high knowledge of all product and service offerings of the company


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Qualifications

  • Possess strong communication and negotiation skills, and can engage with stakeholders at all levels
  • Strong desire and business acumen
  • Previous account management experience
  • Previous experience within the Software & Cloud services industry (ideally AWS)
  • Articulate and well-accustomed to a client-facing role
  • Exceptional negotiation, customer service, and interpersonal skills

Additional Details:

  • AWS Cloud knowledge within consultancy would be an advantage

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