Sales Account Owner - ZIM Integrated Shipping Services



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ZIM Integrated Shipping Services Sales / Marketing Jobs in Tema


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As part of the company’s sales team, the Sales Account Owner is responsible for driving revenue, managing, and growing relationships with our customer base by: Managing in-person sales activities, managing & developing accounts and promoting lines services in developing the customers’ accounts. Generating leads, setting & monitoring visit plans, meeting clients and delivering sales presentations, Identifying and Evaluating clients’ needs & providing tailored solutions, providing quotes and securing profitable agreements and attending seminars & conferences, providing sales forecasting & planning.

This role typically involves both sales and account management responsibilities, growing relationships with the customers to understand their business needs to providing tailored solutions to achieve revenue targets.


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Job Responsibilities

  • Continuously driving and increasing import and export sales volumes with targeted sales actions.
  • Identifying new business opportunities, monitor market trends, maintain current customers portfolio, and explore potential new prospects for both Import and Exports business.
  • Ensure excellent communication with customers and others functional departments throughout the sales processes from quotation/agreement until shipment well-booked and secured on-board vessels.
  • Instill marketing lead culture/spirit throughout the daily work and organization and ensure proper reporting.
  • Conduct regular sale visits to new and existing customers to maintain and develop the company’s customer portfolio and ensure timeline and accurate reporting
  • Create and execute customers’ account development plans that align with company’s business objectives.
  • Monitor and analyze client performance metrics to identify areas for continuous improvement and revenue’s growth.
  • Develop and present proposals, product demonstrations, and sales presentations.
  • Provide regular updates and reports to management on accounts status, sales forecasts, and progress towards targets.
  • Address and resolve client issues or complaints promptly and professionally in collaboration with customer service team.

Requirements:

  • Bachelor’s degree in maritime, shipping, business administration, Communication, Marketing, or any related disciplines.
  • Between 3-5 years prior experience in a similar capacity.
  • Strong relationship management, analytical and problem-solving skills.
  • Good command of written and spoken English and local languages.
  • Proficiency in additional foreign languages like Chinese, and Spanish would be an advantage
  • Competent in Microsoft Office, including Excel, Word, PowerPoint, Web-based and email programs.
  • Motivated to generate and increase sales while delivering top-notch customer care.
  • Excellent interpersonal skills
  • Good Knowledge of Ghana shipping Industry trends.


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