Travel Center Sales Associate - Wakanow

Job Description

• Meets with clients to determine travel needs, budgets and preferences.
  
• Solicit for transportation, accommodations, insurance, tours and activities.
  
• Advises clients regarding destinations, cultures, customs, weather and activities.
  
• Books travel arrangements.
  
• Handles travel issues, conflicts, complaints, cancellations and refunds.
  
• Builds and maintains relationships with travel and tour vendors.
  
• Attends travel seminars and conferences.
  
• Conducts research on destinations and industry trends.
  
• Maintains accurate records of bookings, payments, transactions and meetings.
• Contributes to agency efforts by accomplishing related tasks as needed

Requirements

• BSc/BA in business administration, sales, tourism or a relevant field
• Proven working experience as a business development manager, sales executive or a relevant role
  
• Proven sales track record
  
• Experience in customer support is a plus
  
• Proficiency in MS Office and CRM software (e.g. Salesforce)
  
• Proficiency in English
  
• Market knowledge
  
• Communication and negotiation skills
  
• Ability to build rapport
  
• Time management and planning skills