Executive Housekeeper - Rock City Hotel Ghana

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Executive Housekeeper - Rock City Hotel Ghana

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1. Patiently scroll down and read the job description below.

2. Scroll down and find how to apply or mode of application for this job after the job description.

3. Carefully follow the instructions on how to apply.

4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.

Rock City Hotel, a distinguished 5-star luxury establishment, is seeking an experienced and detail-oriented Executive Housekeeper to oversee and lead our housekeeping team. The Executive Housekeeper is responsible for maintaining the highest standards of cleanliness and guest satisfaction throughout the hotel.


Technical Competence/Responsibilities

  • Supervise and manage all aspects of housekeeping operations.
  • Ensure cleanliness and hygiene standards are consistently met.
  • Lead and inspire a team of housekeeping staff.
  • Conduct training sessions to maintain a high level of professionalism.
  • Monitor and control inventory of cleaning supplies and amenities.
  • Coordinate with suppliers to ensure timely replenishment.
  • Conduct regular inspections to ensure rooms and public areas meet established standards.
  • Address guest concerns and implement corrective actions.
  • Assist in budget planning for the housekeeping department.
  • Control and monitor expenses within the allocated budget.

Managerial Competencies/Responsibilities

  • Collaborate with other departments to ensure seamless operations.
  • Foster a positive and productive work environment.
  • Conduct performance reviews for housekeeping staff.
  • Recognize and reward exceptional performance.
  • Identify and implement process improvements.
  • Stay updated on industry best practices.



Personality Competence/Responsibilities

  • Communicate effectively with staff and other departments.
  • Handle guest inquiries and requests professionally.
  • Demonstrate a keen eye for detail in maintaining cleanliness standards.
  • Uphold the visual aesthetics of the hotel.

Other Responsibilities

  • Undertake any other responsibilities as may be assigned by the hotel management.

Required Skills or Experience

  • Bachelor's degree in Hospitality Management, Hotel Administration, or a related field. Certification in Housekeeping Management is a plus.
  • Minimum of 8 years working experience in housekeeping management.
  • Demonstrated ability to lead and manage housekeeping staff.
  • Commitment to maintaining high cleanliness standards.
  • Effective coordination for smooth housekeeping operations.
  • Ability to work collaboratively with other hotel departments.
  • Willingness to adapt to dynamic housekeeping demands.
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