Analyst: BI & Reporting - MTN Ghana

The Analyst BI & Reporting is responsible for providing Business Intelligence to key functions using effective and efficient reporting techniques. The role is required to make use of systems, tools and methodologies that enhance reporting capabilities and help make informed business decisions.

The role works in an agile environment, in a project-based team structure, coordinating with managers and specialists to respond to business requirements by developing and deploying new age reporting solutions. Performs other duties as assigned by Head BI & Analytics.

Job Context

• Evolution and Highly Competitive Fintech Industry
• Multi-regulated and multifaceted stakeholder management
• Environmental, social and governance prioritized
• Partnerships at the core of business practices
• Increasing demand for Fintech/digital experiences decisions to keep up with customers.
• Performance driven environment
• Global and MTN Group Fintech standards and best practices
• Active media engagement and brand reputation
• Convergence in markets and exploration of non-traditional revenue streams requiring complex interpretation and structuring
• Agile ways of working

Job Role

• Obtain, document, and analyze reporting needs and requirements through collaboration with department leaders and BI & analytics team
• Translate reporting needs into production reports and dashboards
• Work across functional lines to strive for and ensure consistent data quality
• Conduct continuous review of reports and identify opportunities for improvements to minimize redundant reporting and develop of single source of truth where possible
• Develop and maintain dashboards to visualize data utilizing Power BI, Tableau etc.
• Automate data preparation and report creation where possible
• Development of ad-hoc reports as necessary
• Provide increased focus on analytics and emphasize on providing valuable insights to drive improvement opportunities
• Build an understanding of business and operational strategies and identify critical metrics required to support those strategies
• Perform analysis and develop recommendations for continuous improvement opportunities
• Ability to handle various data sources, using data modelling work to develop reporting capabilities and valuable insights across these data sources is key
• Where required, escalate unsolvable issues to Head BI & Analytics in a timeous manner
• Performs Other tasks and duties, as assigned by the line Manager

Education

• Minimum of a university Degree in Statistics, Data Visualization/reporting or related field.

Experience

• A minimum of 3 years’ relevant experience
• Experience in Fintech, banking or Telecom is preferred
• Experience working in a global/multinational enterprise with a good understanding of emerging markets is preferred
• Experience in data analysis and management, business performance management and BI within the Fintech industry
• Knowledge of modern Big Data platforms and Open-Source solutions to database, data analysis, and data management
• Experience working across global locations/ regions and have a grasp of political, social, infrastructure and integrity challenges

Knowledge

• Deep knowledge and experience in data reporting/visualization tools (Power BI, Tableau, etc.)
• Deep knowledge and experience in data analytics tools (SQL, Python, SAS, etc.)
• Big data and analytics
• Data mining & modelling
• Data interpretation
• Data Visualization & Reporting
• Statistical Analysis
• Quantitative Analytics
• Financial acumen
• Forecasting/predictive Analytics,
• Multivariate testing & optimization algorithm
• Business intelligence systems and tools
• Data science toolkits (SAS, R, SPSS)

Must live the MTN Values of

• Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion, COS

Must exhibit the MTN Vital Behaviors of

• Complete Candor, Complete Accountability, Active Collaboration & Get it done.