IT Support Specialist - Transmed
IT Jobs In Ghana 2023Jobs In Ghana 2023
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Overview
To provide first level of help desk support to the issues reported by the business users.
Responsibilities
Technical Support
- Installs and configures computer hardware/software, printers, conference room equipments and scanners within agreed SLA.
- Troubleshoots computer problems and determine source (hardware, software or network connection related) and advise on appropriate actions and solutions.
Data Backup
- Takes daily backup for all systems to ensure business continuity.
Inventory Management
- Manages inventories and stock, including keeping detailed records of inventory use, and advising management on ordering where necessary.
- Procures the needed IT equipments in line with the organization procurement policy.
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Transmed Purpose
- Acts as a role model by living Transmed Purpose on daily basis.
Qualifications
Academic Education & Professional Certifications
- Bachelor Degree in Information Technology or similar field
Operational & Managerial Experience
- 0-1 years of experience in IT Support role
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