Vodafone IT Jobs in Accra
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The Data Analyst:
- Undertake the delivery of accurate, insightful, and timely analysis into the performance of the Vodafone cash business
- Employs the innovative use of technology to automate and improve the quality, relevance, and timely generation of reports
- Navigates large sets of data and derives meaning to deliver insights to stakeholders
Job Responsibility
Key accountabilities and decision ownership:
- Support cross-functional projects using advanced data modelling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities
- Support the design and delivery of reports and insights that analyse business functions and key operations and performance metrics using available BI tools
- Leverage on available data and new data sources to advice and drive Vodafone Cash business
- Make use of predictive models to assist with business forecasting
- Carry out Business and Product performance analytics and monitoring with focus on profitability
- Ensure a high level of data quality for all reporting and analysis
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Core competencies, knowledge, and experience:
Leadership and teamwork
- Must be able to work effortlessly within the team and across the business to drive discussions on performance
- Must show initiative and anticipate the needs of the team and work proactively to deliver the necessary support
Innovation and change
- Must have a natural inclination for seeking out new ideas and opportunities
- Should exhibit creativity in approaching everyday challenges in the workplace
- Design, automate and disseminate interactive business dashboards to generate actionable insights
Drive
- Must be able to plough through challenges and see all tasks to their conclusion
- Constructively challenge and assist Product development teams with data and insights to manage customer base, reduce churn and develop exciting products
Technical Competence
- Must have strong analytical, conceptual, and problem-solving abilities
- Must possess excellent attention to detail
- Proven experience and a good understanding of the mobile money ecosystem
- Understanding of machine learning and data mining
- Knowledge of R, SQL, and Python
- Experience using business intelligence tools (e.g. Tableau)
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Communication
- Must be able to communicate confidently both orally and in writing. Presentations to the business is a normal requirement for this role
- Must have good interpersonal skills to support working closely with other teams
Must have technical/professional qualifications:
- A Bachelor’s degree in Accounting, Finance, Computer Science or Mathematics
- Prior experience in the telecoms industry (an advantage but not required)
- Knowledge of revenue streams within the telecoms industry (an advantage but not a requirement)
- Knowledge in SQL, Python, R , Power BI, Tableau and other relevant system software
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