System and Service Officer - Newmont Mining Corporation

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System and Service Officer - Newmont Mining Corporation

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Newmont Mining Corporation is a leading global gold producer with key assets in Nevada, Peru, Australia, Ghana and Suriname.

Newmont’s Africa Operations holds two gold mining operations in Ghana: the Ahafo Mine located in the Brong-Ahafo region and the Akyem Mine located in the Eastern region. There is also near mine exploration and development focus in Ghana to annually replace gold reserves. Newmont Africa also has early-stage exploration programs in the African countries of Ethiopia and Morocco.

Our Africa operations employ approximately 5,900 employees and contractors, with the majority working at the Ahafo Mine. We offer an unparalleled blend of opportunity and career satisfaction with all the benefits you would expect from a global company. This, combined with our growth opportunities, makes Newmont a great company to work.

Our Akyem and Ahafo mines have made significant sustainable community development investments in our host communities. These include establishing Development Funds at our Akyem and Ahafo operational areas with each mine contributing US$1 per ounce of gold sold and 1% of net pre-tax annual profit into its community development fund.



The only gold company listed in the S&P 500 index, Newmont in 2007 became the first gold company selected to be part of the Dow Jones Sustainability World Index. Newmont’s industry-leading performance is reflected through our Africa operations’ high standards in environmental management, health and safety for our workforce and creating value and opportunity for our employees, host communities and Newmont’s shareholders.

About This Role

  • This role is responsible for the conduct of quality control and assurance in the management of field data and subsequent payment of land-related compensation to all eligible persons in the mine communities who have been affected by both temporal and permanent land acquisition. This includes supervision of verification of manual /electronic data capturing and cash call creation. It demands responsibility, efficiency and timeliness of the whole land access-related compensation process from field assessment to actual payment to meet the expectations of community members.
  • The role also supports Sustainability and External Relations (S&ER) contracts and procurement processes.

In This Role, You Will

Supervise land access compensation-related data or information into the S&ER database (Isometrix).

  • Conduct quality assurance and control in relation to the land access compensation process for exploration and mining area land-takes.
  • Ensure accuracy and validation of all hard copy and electronic compensation data sets from field to electronic capture.
  • Liaise with finance to ensure timeliness and accuracy in payment protocols.
  • Work with the community relations team to diagnose and resolve complaints and grievances relating to land access compensation (crop, structure, livelihoods and deprivation of land use).
  • Prepare payment calls for finance approval and issuance of payment cheques.
  • Set up negotiation rates, mining area land access and exploration projects in the database.
  • Manage and secure compensation field assessment forms to ensure compliance.

Archiving And Land Access Compensation Database Management

  • Manage hard copy and electronically archived data for referencing and project closure.
  • Gather technical information/diagnose problems relating to the compensation database.
  • Perform compensation system change management.
  • Stock compensation field assessment forms in the database.
  • Provide responses to support system audits for continuous improvement.
  • Assist in the assessment of user training needs and perform in-house training for system users.


  • Develop and manage embargo register as input for complaints and grievance resolution.
  • Prepare payment call report for project owner approval.
  • Develop dashboard and Key Performance Indicators (KPIs) for land access compensation reporting.
  • Prepare cost accruals, performance monitoring templates, cost profiles.
  • Coordinate Partnering Against Corruption Initiative (PACI) and other related Sustainability and External Relations (S&ER) cheque requests for payment.
  • Follow-up with the Accounts Payable function regarding payment progress and delays.




  • Report all incidents and accidents in the work group to enable management to identify areas for improvement in work practices.
  • Demonstrate leadership in safety and comply with Newmont Ghana Health Safety Loss and Prevention ( HSLP) policies and procedures that involve but are not limited to Safety inspections, Safety Training, Annual Refresher.
  • Safety Talks, Incident Reporting and Investigation etc.
  • Present information accurately at safety/environment meetings.

Training, Skills & Experience Checklist

Formal Qualification (including Professional Registrations):

  • Bachelor’s Degree in Accounting, Management Systems, Finance and other related fields.

Additional Knowledge

  • Negotiation and Mediation skills.
  • Good understanding of the local culture.


  • Minimum of 1-3 years experience in a related role.

Technical Skills

  • Good communication (written and verbal) skills.
  • Good analysis and problem-solving skills.
  • Good reporting skills.
  • Numeracy skills.
  • Good planning, prioritizing and coordination skills.
  • Good assessment skills.
  • Good conflict resolution skills.
  • Risk management skills.
  • Sound computer literacy skills - Microsoft Office (Word, Excel, PowerPoint and Outlook).

Behavioural Attributes

  • Strong leadership.
  • Strong detail focus.
  • Accuracy.
  • Commitment.
  • Diligent.
  • Takes initiative.
  • Efficient.
  • Honesty and Integrity.
  • Goal orientated.
  • Self-motivated.
  • High quality orientation.
  • High level of transparency.
  • Reliable and independent.
  • Ability to multitask.
  • Professional.



Working Conditions

  • The position is located in the Ahafo North mine site.
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