Ticketing Executive - Borga Travel & Tour



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Ticketing Executive - Borga Travel & Tour





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1. Patiently scroll down and read the job description below.

2. Scroll down and find how to apply or mode of application for this job after the job description.

3. Carefully follow the instructions on how to apply.

4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.


PURPOSE OF CLASSIFICATION

Generate ticket sales and create a business network for premium sales, Season and Group Tickets for existing and potential clients.

DUTIES AND RESPONSIBILITIES:

  • Check and issue tickets for existing and walk-in clients.
  • Educate customers on ticket rules and conditions.
  • Make outbound calls to solicit prospective ticket purchases to generate sales.
  • Respond to inbound sales calls, respond to enquiries and provide information and/or follow up materials as requested.
  • Develop and manage a business network for future sales prospects through leads and referrals.
  • Prepare weekly sales activity reports.
  • Identify potential leads and potential sales opportunities.
  • Serve as liason between customers and airlines to resolve issues/ concerns.
  • Maintain knowledge of ticket plan programs as well as ticket holder preferences.
  • Provide feedback and/or suggestions based on prospective ticket purchaser feedback and requests.
  • Participate in a variety of promotional and sales activities designed to meet specific targets.
  • Perform any other duties assigned to you by your superior.


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Required Skills or Experience

  • At least one year experience in ticket sales, travel consultancy or program sales. OR
  • Any equivalent combination education and/or experience from which comparable knowledge, skills and abilities have been achieved. 

KNOWLEDGE, SKILLS AND ABILITIES:

  • Knowledge of using Global Distribution Systems (i.e. Amadeus, Sabre, etc.).
  • Knowledge of the practices, methods and techniques of sales and up selling.
  • Knowledge of the standards and techniques of Customer Service.
  • Skill in clearly communicating ticket program benefits to close a sale.
  • Skill in developing and nurturing network of sales leads and prospects.
  • Skills in delivering sales presentation to various audiences.
  • Ability to meet established sales quotas and/or promotional objectives.
  • Ability to multitask and work under pressure.
  • Ability to work inside a sales environment subject to extended periods of high volume telephone contact.
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Before you look at how to apply for the job, take a look at the recommended career resources and guides we have for you. It is always good to prepare yourself for your dream job. Carefully read the articles and proceed to apply.

How to Apply

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Disclaimer

  • Do not pay any fee to any Recruiter.
  • The Recruiter may amend, delete or expire jobs at any time without notification.
  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.

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