Ticketing Executive - Borga Travel & Tour



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Borga Travel & Tour Travel and Tour Jobs in Accra


Step-by-Step Guide to Applying for a Job

1. Read the Job Description Thoroughly

  • Patiently scroll through the job posting to understand the role, requirements, and responsibilities.
  • Highlight key qualifications, skills, and deadlines to ensure you meet the criteria.
  • Note any specific instructions (e.g., documents required, application format).

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2. Locate the Application Method

Scroll to the section labelled "How to Apply" or "Mode of Application."

Look for details such as:

  • Email addresses or online portals for submissions.
  • Required subject lines (e.g., "Application for [Job Title]").
  • Links to application forms (if applicable).

3. Prepare Your Application Documents

Curriculum Vitae (CV) / Resume: [ How to write a CV guide ]

  • Tailor it to the job by emphasizing relevant skills and experiences.
  • Keep it concise (1–2 pages) and error-free.

Cover Letter / Application Letter: [ How to write a Cover letter guide ]

  • Address it to the hiring manager (use "Dear Hiring Manager" if unsure).
  • Explain why you’re a good fit, referencing the job description.
  • Avoid generic templates; personalize each letter.

Additional Documents:

  • Certificates, portfolios, or references if requested.

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4. Follow Application Instructions Carefully

  • Submit documents in the specified format (e.g., PDF, Word).
  • Attach files with clear names (e.g., "JohnDoe_CV_AACProduction.pdf").
  • If emailing, include a professional subject line and brief introduction in the body.

5. Double-Check Before Submitting

  • Proofread for spelling/grammar errors.
  • Ensure all attachments are included.
  • Confirm the deadline and submit ahead of time.

6. Post-Application Steps

  • Save a copy of your submission for reference.
  • Follow up after 1–2 weeks if no response (politely inquire via email).
  • Avoid applying multiple times unless instructed.

This guide ensures applicants present themselves professionally and maximize their chances of success. Continue to the job description below and Good luck!

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PURPOSE OF CLASSIFICATION

Generate ticket sales and create a business network for premium sales, Season and Group Tickets for existing and potential clients.

DUTIES AND RESPONSIBILITIES:

  • Check and issue tickets for existing and walk-in clients.
  • Educate customers on ticket rules and conditions.
  • Make outbound calls to solicit prospective ticket purchases to generate sales.
  • Respond to inbound sales calls, respond to enquiries and provide information and/or follow up materials as requested.
  • Develop and manage a business network for future sales prospects through leads and referrals.
  • Prepare weekly sales activity reports.
  • Identify potential leads and potential sales opportunities.
  • Serve as liason between customers and airlines to resolve issues/ concerns.
  • Maintain knowledge of ticket plan programs as well as ticket holder preferences.
  • Provide feedback and/or suggestions based on prospective ticket purchaser feedback and requests.
  • Participate in a variety of promotional and sales activities designed to meet specific targets.
  • Perform any other duties assigned to you by your superior.


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Required Skills or Experience

  • At least one year experience in ticket sales, travel consultancy or program sales. OR
  • Any equivalent combination education and/or experience from which comparable knowledge, skills and abilities have been achieved. 

KNOWLEDGE, SKILLS AND ABILITIES:

  • Knowledge of using Global Distribution Systems (i.e. Amadeus, Sabre, etc.).
  • Knowledge of the practices, methods and techniques of sales and up selling.
  • Knowledge of the standards and techniques of Customer Service.
  • Skill in clearly communicating ticket program benefits to close a sale.
  • Skill in developing and nurturing network of sales leads and prospects.
  • Skills in delivering sales presentation to various audiences.
  • Ability to meet established sales quotas and/or promotional objectives.
  • Ability to multitask and work under pressure.
  • Ability to work inside a sales environment subject to extended periods of high volume telephone contact.


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