KLM Royal Dutch Airlines Travel and Tour Jobs in Accra
Step-by-Step Guide to Applying for a Job
1. Read the Job Description Thoroughly
- Patiently scroll through the job posting to understand the role, requirements, and responsibilities.
- Highlight key qualifications, skills, and deadlines to ensure you meet the criteria.
- Note any specific instructions (e.g., documents required, application format).
ADVERTISEMENT - CONTINUE READING BELOW ↓
2. Locate the Application Method
Scroll to the section labelled "How to Apply" or "Mode of Application."
Look for details such as:
- Email addresses or online portals for submissions.
- Required subject lines (e.g., "Application for [Job Title]").
- Links to application forms (if applicable).
3. Prepare Your Application Documents
Curriculum Vitae (CV) / Resume: [ How to write a CV guide ]
- Tailor it to the job by emphasizing relevant skills and experiences.
- Keep it concise (1–2 pages) and error-free.
Cover Letter / Application Letter: [ How to write a Cover letter guide ]
- Address it to the hiring manager (use "Dear Hiring Manager" if unsure).
- Explain why you’re a good fit, referencing the job description.
- Avoid generic templates; personalize each letter.
Additional Documents:
- Certificates, portfolios, or references if requested.
ADVERTISEMENT - CONTINUE READING BELOW ↓
4. Follow Application Instructions Carefully
- Submit documents in the specified format (e.g., PDF, Word).
- Attach files with clear names (e.g., "JohnDoe_CV_AACProduction.pdf").
- If emailing, include a professional subject line and brief introduction in the body.
5. Double-Check Before Submitting
- Proofread for spelling/grammar errors.
- Ensure all attachments are included.
- Confirm the deadline and submit ahead of time.
6. Post-Application Steps
- Save a copy of your submission for reference.
- Follow up after 1–2 weeks if no response (politely inquire via email).
- Avoid applying multiple times unless instructed.
This guide ensures applicants present themselves professionally and maximize their chances of success. Continue to the job description below and Good luck!
Read Also:
Air France KLM, one of the leading European Airlines is currently recruiting for a dynamic Customer Service/ Flight Supervising Professional for its Cargo office in Accra.
Purpose of the job
• In line with Group guidelines, manage activities in order to ensure customer satisfaction, contribute to the sales turnover, and promote the Group products and services.
• In addition the CSO/Flight Supervisor will be the linking pin of the practical implementation of the commercial policy of the station
by monitoring flights assigned to the GHA.
Key Result Areas and Responsibilities
1. Within the guidelines of Sales and Revenue Management, ensures that clients are proactively called/visited to generate additional ad-hoc and/or regular traffic and to sell available capacity for the right price
• Ensures that the cargo team is informed about availability, price, products, network, and promotions in order to build a proper quotation and maintains solid relationships with customers.
• Assist colleagues abroad in obtaining business, contact decision-makers, setting up imports, and giving proper follow-up to sales leads
• Develop and maintain basic air cargo business and ensure proper marketing and sales product portfolio are realized within a specified area or to a specified customer group, within given guidelines and policies, in order to ensure the realization of sales and margin targets (short term) and strategic objectives (long term)
• Achieve the turnover target, develop sales and increase market share
ADVERTISEMENT - CONTINUE READING BELOW ↓
2. In line with Group guidelines, ensures that administration and back-office activities are executed and kept up to date and monitor results, analyses, and variations are explained.
• Communication of changes in flight schedules
• Maintains and update customer database (VC Client)
• Retrieving AWB copies to update flight files, distribution and inventory management of AWB stock
• Checking, distribution, follow-up of invoices and keep debtors at an acceptable level
3. Supervision of GHA activities, flight preparations, and compliance with Group guidelines and procedures
• Control of good record-keeping of flight imports, exports, and traceability of shipments
• Supervision of GHA in the treatment of discrepancies in the warehouse (MSCA, FDCA, and notice of damage/theft)
• Management of stock embeddable equipment
• Optimize load factor with OPTICOF tool through RM and CCC (VCCF)
• Measure the performance of the station in iQ and update EHC
• Ensure the DFM LIDO are sent to the customs when finalizing flight (15 min after departure)
4. Safety/Risk Management Culture
• Actively contributes in discussions in operational meetings where the Flight Safety chapter is inserted
• Ease the operation of network flights safety and reports any item related directly or indirectly to flight safety
• Sensitize employees
• Ensures the conformity of the delivered products and services and contribute to case feedback
ADVERTISEMENT - CONTINUE READING BELOW ↓
Qualification Required & Experience
Work experience
• Bachelor degree or High-school graduate and/or proven capacity to work at this level
• Knowledge of Cargo Industry and Procedures, Customer Service processes
• 2 to 5 years of proven sales experiences (Cargo experience is a pre)
• Excellent knowledge of MS Office package
• Fluent in English
• Flexible with regards to working hours and out of town travel
Competencies
• Team player, passionate about people and sales
• Customer Focus
• Flexibility
• Commercial and result orientation, decision making attitude with positive aggression
• Technical & professional knowledge
• Analytical skills
Step-by-Step Guide to Applying for a Job
1. Read the Job Description Thoroughly
- Patiently scroll through the job posting to understand the role, requirements, and responsibilities.
- Highlight key qualifications, skills, and deadlines to ensure you meet the criteria.
- Note any specific instructions (e.g., documents required, application format).
ADVERTISEMENT - CONTINUE READING BELOW ↓
2. Locate the Application Method
Scroll to the section labelled "How to Apply" or "Mode of Application."
Look for details such as:
- Email addresses or online portals for submissions.
- Required subject lines (e.g., "Application for [Job Title]").
- Links to application forms (if applicable).
3. Prepare Your Application Documents
Curriculum Vitae (CV) / Resume: [ How to write a CV guide ]
- Tailor it to the job by emphasizing relevant skills and experiences.
- Keep it concise (1–2 pages) and error-free.
Cover Letter / Application Letter: [ How to write a Cover letter guide ]
- Address it to the hiring manager (use "Dear Hiring Manager" if unsure).
- Explain why you’re a good fit, referencing the job description.
- Avoid generic templates; personalize each letter.
Additional Documents:
- Certificates, portfolios, or references if requested.
ADVERTISEMENT - CONTINUE READING BELOW ↓
4. Follow Application Instructions Carefully
- Submit documents in the specified format (e.g., PDF, Word).
- Attach files with clear names (e.g., "JohnDoe_CV_AACProduction.pdf").
- If emailing, include a professional subject line and brief introduction in the body.
5. Double-Check Before Submitting
- Proofread for spelling/grammar errors.
- Ensure all attachments are included.
- Confirm the deadline and submit ahead of time.
6. Post-Application Steps
- Save a copy of your submission for reference.
- Follow up after 1–2 weeks if no response (politely inquire via email).
- Avoid applying multiple times unless instructed.
This guide ensures applicants present themselves professionally and maximize their chances of success. Continue to the job description below and Good luck!
Read Also:
Air France KLM, one of the leading European Airlines is currently recruiting for a dynamic Customer Service/ Flight Supervising Professional for its Cargo office in Accra.
Purpose of the job
• In line with Group guidelines, manage activities in order to ensure customer satisfaction, contribute to the sales turnover, and promote the Group products and services.
• In addition the CSO/Flight Supervisor will be the linking pin of the practical implementation of the commercial policy of the station
by monitoring flights assigned to the GHA.
Key Result Areas and Responsibilities
1. Within the guidelines of Sales and Revenue Management, ensures that clients are proactively called/visited to generate additional ad-hoc and/or regular traffic and to sell available capacity for the right price
• Ensures that the cargo team is informed about availability, price, products, network, and promotions in order to build a proper quotation and maintains solid relationships with customers.
• Assist colleagues abroad in obtaining business, contact decision-makers, setting up imports, and giving proper follow-up to sales leads
• Develop and maintain basic air cargo business and ensure proper marketing and sales product portfolio are realized within a specified area or to a specified customer group, within given guidelines and policies, in order to ensure the realization of sales and margin targets (short term) and strategic objectives (long term)
• Achieve the turnover target, develop sales and increase market share
ADVERTISEMENT - CONTINUE READING BELOW ↓
2. In line with Group guidelines, ensures that administration and back-office activities are executed and kept up to date and monitor results, analyses, and variations are explained.
• Communication of changes in flight schedules
• Maintains and update customer database (VC Client)
• Retrieving AWB copies to update flight files, distribution and inventory management of AWB stock
• Checking, distribution, follow-up of invoices and keep debtors at an acceptable level
3. Supervision of GHA activities, flight preparations, and compliance with Group guidelines and procedures
• Control of good record-keeping of flight imports, exports, and traceability of shipments
• Supervision of GHA in the treatment of discrepancies in the warehouse (MSCA, FDCA, and notice of damage/theft)
• Management of stock embeddable equipment
• Optimize load factor with OPTICOF tool through RM and CCC (VCCF)
• Measure the performance of the station in iQ and update EHC
• Ensure the DFM LIDO are sent to the customs when finalizing flight (15 min after departure)
4. Safety/Risk Management Culture
• Actively contributes in discussions in operational meetings where the Flight Safety chapter is inserted
• Ease the operation of network flights safety and reports any item related directly or indirectly to flight safety
• Sensitize employees
• Ensures the conformity of the delivered products and services and contribute to case feedback
ADVERTISEMENT - CONTINUE READING BELOW ↓
Qualification Required & Experience
Work experience
• Bachelor degree or High-school graduate and/or proven capacity to work at this level
• Knowledge of Cargo Industry and Procedures, Customer Service processes
• 2 to 5 years of proven sales experiences (Cargo experience is a pre)
• Excellent knowledge of MS Office package
• Fluent in English
• Flexible with regards to working hours and out of town travel
Competencies
• Team player, passionate about people and sales
• Customer Focus
• Flexibility
• Commercial and result orientation, decision making attitude with positive aggression
• Technical & professional knowledge
• Analytical skills
ADVERTISEMENT - APPLY BUTTON BELOW ↓