MTN Sales / Marketing Jobs in Accra
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Job Summary:
Responsible for building and strengthening partnerships with Government institutions/agencies, International Organizations and SMEs to meet business goals/objectives including Revenue Generating Subscribers (RGS), Revenue Generating Merchants (RGM) & Revenue.
Job Context
- Evolution and highly competitive Fintech Industry
- Multi-regulated and multifaceted stakeholder management
- Environmental, social and governance prioritized
- Partnerships at the core of business practices
- Increasing demand for Fintech/digital experiences decisions to keep up with customers.
- Performance-driven environment
- Global and MTN Group Fintech standards and best practices
- Active media engagement and brand reputation
- Convergence in markets and exploration of non-traditional revenue streams requiring complex interpretation and structuring
- Agile ways of working
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Job Role
- Ensure effective implementation of divisional strategy by means of providing key input and support
- Responsible for all business engagements to grow the MoMo clientele base and drive revenue.
- Lead engagement with both Government, SMEs, and other institutions for new business opportunities
- Management of Strategic Partners including Government Institutions/Agencies, International Organizations and SMEs
- Product life cycle management for B2B, B2P, G2P and P2G products
Develop and implement:
- Commercial and sales strategy
- Products and value proposition
- Identify new business opportunities and support team in the follow-up engagements.
- Planning and preparing business sessions with prospective clients.
- Provide insights into product development based on business engagements.
- Develop a plan to support business development engagements in the regions by leveraging the Field Sales Team.
- Manage and resolve escalations that have an impact on the critical path of service delivery
- Escalate issues that will result in significant time, scope, employee/customer, or cost impacts if not resolved
- Support the development of an operational playbook for fintech operations
- Ensure seamless implementation of business strategies
- Handle capacity building and best practices sharing to improve execution at the team level.
- Lead in developing and maintaining the best MobileMoney Limited (MML) value propositions to SMEs and Governments
- Support implementation of new products and services
- Support the development and implementation of commercial and sales strategy
- Review and identify key risks, issues, and dependencies and set mitigation actions
- Conclude commercial agreements with SMEs and Governments
- Manage commercial negotiations with SMEs and Government Institutions/Agencies
- Provide input into the review of all projects initiated
- Review key risks, issues, and dependencies and set mitigation action
Qualification Required & Experience
Education
- Minimum of a University degree in Marketing, Business, or a related field
Experience
- Minimum of 5 years of relevant experience in financial services with at least 3 years in a supervisory role
- Good understanding of SMEs and the working environment of Government & International Organisations
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Professional/ Technical competencies
- Market Intelligence, research, and Insights
- A deep understanding of marketing principles
- Business Development models
- Business Reporting
- Sales Planning
- Customer Relations Management
- Stakeholder Management
- Financial Acumen
- Commercial acumen
Competencies
Skills/Physical Competencies:
- Manages self and be a team player, good conflict management, takes and manages accountability
- Energy & Drive – Innovative, Takes initiative, result-oriented and develops self consistently
- Interpersonal Skills – Leadership, customer centricity, collaboration and coaches & develops direct reports
- Personal Skills – Trustworthy, integrity and ethical in dealings
- Operating Skills – Ability to focus on priorities and plans, shares knowledge effectively
- Organisational Positioning Skills – Good written and verbal communication, presentation skills, commitment to the organization
- Strategic Skills – Global thinker, Analytical thinking, and problem-solving abilities.
- Good business sense
- A positive attitude
- Negotiation skills
Must live the MTN Values of
- Can Do; Integrity; leadership; Innovation; Relationships
Location: Accra
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