Key Account Manager, On-Demand Services - Jumia Group

Africa is one of the fastest-growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in.

Main Responsibilities

• Directly manage partner relationships and execute smart partnerships as well as oversee negotiation to execution
• Be part of growing additional service lines
• Work with a cross-functional team (marketing, operations, procurement…) to achieve quick and flawless execution
• Lead project implementation analysis and translate it into actionable tasks to ensure continuous improvement
• Give visibility to main stakeholders of the project status and follow up on next steps

• Building a very friendly user interface for our vendors and our customers by being deeply involved in all our Tech developments and sharing feedback with the relevant product teams
• Handling relationships with new and current suppliers (includes talking to them every day and developing a rapport)
• Finding new suppliers with no limits, try to source and sell every product within your category.
• Monitoring stock levels and planning the purchasing policy well in advance.
• Having accurate knowledge of competition: who they are, what prices they have and their products.
• Analyzing consumer buying behaviour and predicting future trends.
• Becoming an expert in your category with perfect knowledge of the different products/pricing/market trends.
• Liaising with various teams within the organization to ensure a smooth flow of operations.

Required Skills & Qualifications

• At least 3 years experience either in FMCG, managing a Brand or tier 1 retail group.
• Knowledge of suppliers of category products is an added advantage
• Problem solver, results-driven, creative thinking with perfect written and spoken communication
• Structured and organized
• Good with tools (Microsoft Office Suite, Google Suite, Salesforce.com)
• Resistant to stress
• Strong interpersonal skills: convince people and your team that you are making the right decisions
• Great ability to work in a fast-paced and competitive environment
• Exceptional analytical, negotiation and organizational skills.
• Proactive, entrepreneurial and has a proven ability to deliver exceptional results.
• Familiar with relationship management tools.

What We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having a strong impact in building the African eCommerce sector.
• The opportunity to become part of a highly professional and dynamic team.