MTN Ghana IT Jobs in Accra
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Job Summary:
Manage the optimization of portfolios across segments and products ensuring financial objectives are met and data integrity is sustained as well as drive data analytics and financial management support to relevant commercial units in line with the Enterprise Business Unit’s strategy and objectives.
Job Context
- Highly dynamic and competitive telecommunication industry
- Advancement in global technology trends
- MTN Group business standards and practices
- Diverse cultural environment
- Segmentation structure implication
- Performance-driven environment
- Developing a sophisticated client base
Job Role
- Manage existing and new product/ segment portfolios to ensure optimal financial and non-financial performance KPIs are derived in collaboration with the Enterprise segment and product development manager.
- Ensure product lifecycle management adherence
- Explore and introduce initiatives to drive incremental revenue on existing product lines in collaboration with the Enterprise segment and product development manager.
- Initiate analytics and research to understand reasons for growth, decline, churn, and dormancy across all segments and product lines
- Design NPS strategies including customer retention, loyalty, and acquisition strategies
- Lead and execute impact assessment on the respective initiatives stated above
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- Assist with tracking commercial performance (Churn, revenue, segment performance, subscriber growth, revenue, ARPU, usage, customer insights, etc) reporting per product and per segment
- Assist with input for financial modeling, business cases, and pricing support per product and segment
- Drive Research and analytics within the division
Ensure proper portfolio management and product lifecycle management guidelines are adhered to and implemented
Education
- A Degree in Computer Science, Engineering, Finance, Mathematics/ Statistics or an equivalent Business qualification
Experience
- Minimum of 5 years experience in IT in the Telecom Industry with at least 3 years in a supervisory position.
- Advanced knowledge and skills in Finance and Data modeling is an advantage
Training
- Project Management
- MS Excel (Advanced)
- BI / Daas
- CIM certification
Competencies
Professional/Technical competencies:
- In-depth knowledge of the market and industry
- Project Management
- Product Management and GTM Best practices
- Understanding of technology and services
- Financial forecasting, reporting, target management, and ownership
- Commercial Acumen
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Skills/Physical Competencies:
- Ability to manage self and team performance, good conflict management, takes and manages accountability
- Energy & Drive – Innovative, Takes initiative, result oriented and develops self consistently, Creativity and Innovation
- Interpersonal Skills – Leadership, customer-centricity, collaboration, and coaches & develops direct reports
- Personal Skills – Trustworthy, integrity and ethical in dealings
- Operating Skills – Ability to focus on priorities and plans, manages and monitors work effectively
- Organizational Positioning Skills – Good written and verbal communication, commitment to the organization
- Strategic Skills – Global thinker, Analytical thinking, and problem-solving abilities.
- Negotiating Skills
Behavioral Competencies:
- People management skills
- Analytical skills
- Innovative
- Team player
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