Jobs : Supervisory Contractor, MFS Data Support - MTN Ghana

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Job Summary:

Conducting full lifecycle analysis to include requirements, activities and insight into trends. Data mining and analysis of product/services and quality control plans to identify improvements.

Job Context

  • Highly dynamic and competitive telecommunication industry
  • Advancement in global technology trends
  • MTN Group business standards and practices
  • Diverse cultural environment
  • Segmentation structure implication
  • Performance driven environment
  • Developing sophisticated client base



Job Role

  • Interpret data, analyse results using statistical techniques and provide ongoing reports.
  • Data mining on mobile money products and services to guide decision making.
  • Develop data models to optimize product analysis efficiency and quality.
  • Identify, analyse, and interpret trends or patterns in complex data sets.
  • Perform data quality assurance and assessment to locate and correct negative trends.
  • Assist in preparing statutory and management reports.


  • Minimum of a Bachelor’s Degree in Mathematics, Economics, Computer Science, Information Management or Statistics
  • Certificate in Database Management (MySQL, Oracle)


  • Minimum of 3 years relevant experience
  • Strong knowledge of and experience with reporting packages (Business Objects, BIB etc), databases (SQL, ORACLE etc), programming (XML, Javascript, or ETL frameworks)
  • Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
  • Technical expertise regarding data models, database design development, data mining and segmentation techniques.


Professional Competencies

  • Teamwork and cooperation, Customer Centric, Performance excellence
  • Analytical
  • Proven working experience as a data analyst or business data analyst



Technical Competencies

  • Microsoft word and Excel
  • SQL, SPSS, SAS etc
  • Behavioural qualities:
  • Teamwork and cooperation
  • Customer focus,
  • Eye for details
  • Integrity
  • Performance excellence
  • Must live the MTN Values of

Can Do; Integrity; leadership; Innovation; Relationships

How To Apply

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  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.


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