Systems & Virtualization Manager - Network International

Network International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we are growing in direct-to-consumer card segment as well.

About The Role:

The incumbent will be responsible for managing IT technologies and a group of technical IT Systems and Infrastructure personnel; developing and establishing IT systems standards and procedures; and assign work to the operations staff and the analysis, design, deployment, and operations of IT software/systems supporting the business. You will act as the Subject Matter Expert in one or more of the following fields (VMware/Compute systems) and work closely with IT management team and business units to ensure alignment with the company objectives.

Responsibilities:

• Manage Plans project lifecycle deployment and define IT requirements.
• Design, plan and monitor major projects, IT budgets, priorities, standards, and procedures.
• Coordinate with departments and monitor all VMware solution facilities.
• Maintain all issues related to systems, virtualization and security including plans of the Disaster Recovery and BC programs.
• Coordinate with various departments to work together according to business process requirements.
• Monitor all critical matters and ensure compliance with guidelines to achieve all goals and enhance project growth.
• Maintain knowledge of all present infrastructural trends and implement all business objectives.
• Ensures high availability of critical business systems hosted by the company.
• Develop and manage relationships with vendors in support of staff augmentation and systems support.
• Perform system upgrades as necessary for OS and software as needed.
• Systems administration within all aspects of Windows servers and email infrastructure.
• Monitor Active Directory health and respond to issues.
• Install, maintain infrastructure server including Events Manager, File integrity Monitoring, Radius and Certificate Authority.
• Implement proper business continuity plans and data protection of windows servers.
• Design, implement and support VMware Hypervisor and related systems as eSxi, vRealize, NSX.
• Design and support infrastructure directory services, such as Microsoft Active Directory, LDAP authentication, group policy, DNS, and PKI/Certificates and other related virtualization solutions.
• Analyze system performance, implement improvements, event alerts, and availability reporting.
• Performs other related duties as requested by the company.

Key Requirements:

• Bachelor’s degree in computer science/information technology or equivalent from a recognized university. 
• Minimum 6+ years of IT experience. 
• Good command of English language (Listening, Speaking, Reading, and Writing) or equivalent to intermediate level. 
• Excellent analytical & problem-solving skills with high ability to work autonomously. 
• Planning & Designing and Implementation for IT systems and Solutions.
• Knowledge of Microsoft, VMware and Security platforms and solution 
• Planning & designing and Implementation for datacenters and Failovers Solutions.
• Detailed knowledge of PCI DSS requirements. 
• Knowledge of Virtualization, Administration, Setup and Deployment, Clustering, Replications, Backup/Recovery, Monitoring, Hardening, PKI, and Terminal Server/RDS. 
• Understanding of QSA / CIS standards. 
• Must be a champion for pushing IT standards, procedures, policies, and best practices to the infrastructure team. 
• ITIL Certification is preferred. 
• Must be a champion for pushing IT standards, procedures, policies, and best practices to the infrastructure team. 
• Must be willing to travel to remote offices to understand current business unit and IT challenges in order to recommend solutions. 
• Experience with a Tier 1 or 2 management consulting. 

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