Jobs : Business Development Officer - DCI Microfinance Limited



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Purpose of the Role:

  • Provide dedicated relationship management to a portfolio of cherished customers.
  • To enhance business development by meeting sales and service targets.
  • To provide expert support and advice to Internal and External customers.

 

Key Responsibilities

  • Responsible for selling the company’s loan and investment products
  • Facilitate calls to prospective leads, schedule and follow through on calls with leads and current customers
  • Responsible for providing your customers with essential information and advice, enabling them to achieve their business and personal objectives by offering time saving and added value solutions and service.

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  • Proactively identify and respond to servicing opportunities for your portfolio of customers.
  • Successfully manage the resolution of all non-routine queries and complaints for your portfolio of customers.
  • Liaise with the Credit Risk Department in relation to customer’s borrowing requests, account monitoring and maintenance.
  • Seek to consistently deliver excellent Customer Service to your portfolio of customers.

 

Personal Attributes and Skills

  • Curious – Always trying to understand, new products or processes and systems.
  • Accountable – Taking responsibility and using available channels to explain and defend decisions and actions.
  • Detail Driven – Must understand the importance of rigor and discipline.
  • Adventurous – Must be willing to accept risk and venture into new territories.
  • Self Confident – Must be assertive and recognize personal abilities, qualities and judgments.
  • Excellent communication and listening skills
  • Numerical and analytical skills
  • Writing skills
  • Presentation skills

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Key Requirements

  • A bachelor’s degree.
  • At least two (2) years working experience in a similar role.

How To Apply

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  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.

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