IT Officer - Reputable Public Service Organisation

A public service organisation in the film sector in Ghana officially invites applications from qualified persons to fill the underlisted vacancy as IT Officer

GRADE: ASSISTANT OFFICER

OBJECTIVES OF POSITION

• To provide technical support for the installation and implementation of Information Technology/ Information and Content Management Systems
• To provide innovative solutions to support various initiatives by the organization

DUTIES AND RESPONSIBILITIES

• Undertaken installation and repairs of all peripheral equipment for the organisation
• Handles IT related complaints from users and document all incidents
• Maintains up-to-date inventory of all IT equipments
• Ensures all cable systems are labelled and functions correctly
• Evaluates and oversees systems functionality and ensures that IT facilities meet user's needs
• Researches, upgrades and installs new systems
• Provides users with appropriate support and advice
• Manage crisis situations including technical hardware or software challenges

• Monitors training and the development of IT support staff
• Regularly update the Management Information Systems for management decision making
• Ensures staff are trained on usage of computers and other accessories across the organisation
• Coordinate the development of the organisation's long and short range ICT plans
• Supervises the implementation of security measures to protect the organisations ICT installations, structures and systems
• Improves ICT infrastructure, access to data and archiving of information
• Code and test programming for software and mobile apps
• Develop and deploy computer applications
• Ensure effective management of the National Film Archive
• Responsible for creating websites, new software programs and
  applications to support various initiatives by the organization

QUALIFICATION

• A minimum of 1st Degree in Computer Science/Information Technology or related discipline from a recognized University or equivalent professional qualification
• Must have completed National Service
• In addition must have good knowledge and experience in the areas of
  • Data Management
  • Computer Hardware and Software
  • Research Data analysis and Interpretation
  • Good communication, Interpersonal and Presentation Skills
  • Qualitative and Quantitative Analytics
  • MIS Security
  • Leadership and Ethics