Executive Assistant to CEO - Vokacom Softworks

The job holder provides executive, administrative, and development support to the CEO

Directly Reports to: Chief Executive Officer

Key Relationships: Group Heads, Chief Executive Officer, Board of Directors

Decision Level: Contributory, makes a major contribution to a decision or policy judgment reached by others

Expected Key Results Activities (Detailed KPIs)

Executive Support

• Completes a broad variety of administrative tasks for the CEO including: managing an extremely active calendar of appointments; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
• Communicates with the general staff on the CEO’s behalf and coordinates logistics with high-level meetings both internally and externally
• Researches, prioritizes, and follows up on incoming issues and concerns addressed to the CEO including those of a sensitive or confidential nature and determines appropriate course of action, referral, or response.
• Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, and other tasks that facilitate the CEO’s ability to effectively lead the company.
• Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.

Partnerships and Networks for delivery of Strategy

•  Provides a bridge for smooth communication between the CEO’s office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff
• Follows up on contacts made by the CEO and supports the cultivation of ongoing relationships

Communications & Reports

• Provides timely reports to the CEO on the progress of various assigned projects

Compliance

• To monitor and ensure compliance with applicable laws, rules and regulation affected by the company and generally assisting with the resolution of related compliance problems

Others

• Any other additional responsibility or task assigned

Qualification and Requirements

• A Masters’ Degree in Social Science, Business Administration or a relevant field
• A minimum of 5 years’ work experience, providing support for upper- level management in a related organization

(Key competencies)

Skills critical to the role:

• Excellent verbal and written communication skills.
• Intellectual curiosity paired with a high growth-mindset.
• High Emotional Intelligence
• Strong organizational skills
• Ability to work independently and with professional discretion
• Results-oriented with ability to multi-task and manage ambiguity effectively

The core duties stated above describe the type and level of work assigned and is not necessarily all inclusive. Management reserves the right to assign and change responsibilities in order to meet business and organisational needs as and when necessary.