Customer Service Officers, Loan Recovery



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Customer Service Officers, Loan Recovery





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1. Patiently scroll down and read the job description below.

2. Scroll down and find how to apply or mode of application for this job after the job description.

3. Carefully follow the instructions on how to apply.

4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.


A reputable company is urgently looking to hire Customer Service Officers who'll be working as Loan Recovery Officers to work in their call centre, all the work will be finished through the call.

Job Title: Customer Service Officers (Loan Recovery) - 70 Needed

Responsibilities

OVERVIEW

  • Responsible for management of overdue debts.
  • Verification of submitted customer information.
  • Answer the questions raised by the customers.
  • Timely grasp the arrears of customers of the company.
  • Assist in the analysis of overdue data.
  • Summarize the collection experience and lessons.
  • Develop and improve related systems such as collection


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Qualification Required & Experience

Required Qualifications, Skills and Competences

  • Minimum of HND
  • Minimum one (1) year practical work experience.
  • Be Familiar with computer skills, ability to use Microsoft Office documents.
  • Solid communication skills, be able to talk with customer fluently and clearly.
  • Be responsible and good time management skills, be able to finish all the tasks assigned by supervisor on time.

Requirements

Skills needed

  • Excellent math skills
  • An eye for detail
  • Good problem-solving skills
  • Strong customer service skills
  • The ability to multitask
  • Strong written and verbal communication skills
  • Availability to work overnight

Location: Achimota, Accra

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Before you look at how to apply for the job, take a look at the recommended career resources and guides we have for you. It is always good to prepare yourself for your dream job. Carefully read the articles and proceed to apply.

How to Apply

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Disclaimer

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  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.

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