Reputable Company Customer Service Jobs in Accra
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A reputable company is urgently looking to hire Customer Service Officers who'll be working as Loan Recovery Officers to work in their call centre, all the work will be finished through the call.
Job Title: Customer Service Officers (Loan Recovery) - 70 Needed
Responsibilities
OVERVIEW
- Responsible for management of overdue debts.
- Verification of submitted customer information.
- Answer the questions raised by the customers.
- Timely grasp the arrears of customers of the company.
- Assist in the analysis of overdue data.
- Summarize the collection experience and lessons.
- Develop and improve related systems such as collection
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Qualification Required & Experience
Required Qualifications, Skills and Competences
- Minimum of HND
- Minimum one (1) year practical work experience.
- Be Familiar with computer skills, ability to use Microsoft Office documents.
- Solid communication skills, be able to talk with customer fluently and clearly.
- Be responsible and good time management skills, be able to finish all the tasks assigned by supervisor on time.
Requirements
Skills needed
- Excellent math skills
- An eye for detail
- Good problem-solving skills
- Strong customer service skills
- The ability to multitask
- Strong written and verbal communication skills
- Availability to work overnight
Location: Achimota, Accra
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