Senior Customer Service Officer - ZangPay
Customer Service Jobs In Ghana 2024Jobs In Accra 2024
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1. Patiently scroll down and read the job description below.
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ZangPay is a licensed financial institution operating from Accra Ghana. ZangPay allows a seamless money remittance service for clients all around the globe.
We are currently recruiting a Senior Customer Service Officer in Accra, Ghana.
The services ZangPay provides is as follows;
- Seamless cross-border money transfer
- one2one customer support officer for clients
- Low-cost money remittance
- SEPA & SWIFT capabilities
- Individual IBANs for businesses/companies
- Remit funds to individuals (C2B)
- Fast Onboarding capabilities (withing 3 days of completed application form)
- Personal relations manager
- Multiple channels of contact
- Low fund remittance fees
- No monthly maintenance fee
- Multiple currencies
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Customer satisfaction is of utmost importance to us here at ZangPay, and as such, as a senior customer service officer, you will need to show skills in leadership. Your job role is, but not limited to, to provide clients with direct support, handle support tickets via email, liaise with the accounts department and compliance department, respond to queries within 2 hours during normal working hours, assist senior managers, provide unrivaled service to clients.
Required skills
- Customer Service
- Customer Support
- Leadership
- Maintenance
- Recruiting
If you want to be a part of ZangPay Accra, Ghana, and you believe you have the right attitude, skills, and mindset for this position then please apply at your earliest.
We will contact you directly for an interview should we see it fit.
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