Customer Service Jobs In Tema : Help Desk Officer - Galaxy Steels Limited
Customer Service Jobs In Ghana 2024Jobs In Tema 2024
Read Also: 10 checks to identify fraudulent or scam job offers
Job Alerts: Click here to join us on Telegram
How do i apply for this job? Click here Hide
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Galaxy Steels Limited seeks to employ a Help Desk Officer.
Job Description
- Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers' issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyse statistics and compile accurate reports
- Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
- Keep ahead of the industry’s developments and apply best practices to areas of improvement
ADVERTISEMENT
CONTINUE READING BELOW
Qualification Required & Experience
- Experience in providing customer service support
- Proficiency in English
- Awareness of the industry’s latest technology trends and applications
- Ability to think strategically and to lead
- HND
Location: Tema
How To Apply
JobSearch Ghana Job Widget
Display job vacancies in Ghana on your website or blog for FREE!!